Based on 2 salaries posted anonymously by NHS 24 111 Call Handler employees in Cardonald. Argentina Australia Listed on 2023-03-01. * Handling customer complaints and queries. To work as an emergency call handler in NHSScotland, youll need to: The Scottish Ambulance Service responds to around 1.8million calls per year. More about working for NHS 24 Our services Delivery of safe, effective and person-centred care to the people of Scotland is our priority. Stornoway Browse jobs and read about the NHS 24 Cardonald location with content posted anonymously by NHS 24 employees in Cardonald, United Kingdom. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. 12, 16 or 30 hours, weekend only mainly Friday to Monday, NHS Scotlandapplicant tracking system delivered and supported by Jobtrain. You are the first person South East Coast Ambulance Service NHS Foundation Trust, Crawley. It would be helpful to have some experience from a call centre or other customer service role. This role will be instrumental in listening to members of the community who want to give their valuable East of England Ambulance Service Trust, Bedford. South Queensferry An assessment centre will be held for these posts within Renfrewshire House. Read employee reviews and ratings on Glassdoor to decide if NHS 24 is right for you. Some calls can be emotionally draining. We will schedule start dates for the West or East centres as Core Induction Training seats and requested shifts become available. The ambulance technician programme could lead to a job as an ambulance technician. Our Regional Centres are located at Cardonald, Clydebank, South Queensferry and Aberdeen. Job reference: 017699 Location: NHS 24 Regional Centres Job closing date: 17/03/2020 Job posted date: 06/03/2020 Salary: Band 3 (19,945 - 21,947) Job Type: Administrative Services Employment type: Permanent Hours Per Week: 12, 16 or 30 hours, weekend only mainly Friday to Monday If Team Managers cared about call queues they would be on the phones helping out when there are 400 people waiting to get through. The typical NHS 24 111 Call Handler salary is 1,815 per month. You will answer 999 calls from people in different medical situations. As a 111 Health Advisor / Call Handler, you will be responsible for answering calls from South East Coast Ambulance Service NHS Foundation Trust, Gillingham. Location: NHS 111 Wales. Only people on 12hr and 16hr contracts work the same days every week I believe. Waiting times can mean angry callers so a good telephone manner is essential, if you get easily annoyed or lose patience then it's not for you. Average salary for NHS 24 111 Call Handler in Cardonald: 1,155. Senior call handlers stand about gossiping while staff are inundated with calls. Salary: There are 67 Call Handler jobs within 10 miles of Cardonald available on. Your input helps Glassdoor refine our pay estimates over time. If you are wrapping a call for too long, you get pulled up, if you are a minute late back from your walk away you get pulled up. Protecting Vulnerable Groups (PVG) scheme, keeping the caller calm to get valuable information, finding out the location and details of what happened, helping people cope until an ambulance arrives, deciding whether the caller needs an ambulance, car, motorbike or helicopter, contacting ambulance crews and providing essential information, logging calls and events onto the computer, other emergency services depending on the situation, using the call centre equipment and software. To work as an emergency call handler in NHSScotland, you'll need to: complete occupational health checks join Disclosure Scotland's Protecting Vulnerable Groups (PVG) scheme Did you know? The online system physically prevents you from doing so. 111 Call Handler salaries at NHS 24 can range from 891 - 2,860 per month. Call can be distressing. Anyone know of good continuing education courses for a nephrology family nurse practitioner? Your NHS needs YOU! South Tees Hospitals NHS Foundation Trust, Northallerton. Today's 5,000+ jobs in Kasendorf, Bavaria, Germany. Team Managers do not take calls, they sit and monitor every move a call Handler makes. Call Handler (Current Employee) - Cardonald - December 10, 2021 (Current Employee) - Cardonald - December 10, 2021 1 retailer, manufacturer and installer of replacement UPVC windows and doors, we are recruiting Trainee Appointment Makers on a self-employed basis to join our teams in various locations in England and Wales. Nhs 24 jobs in Cardonald Sort by: relevance - date 111 jobs Locum MRI Radiographer new Your World Healthcare 3.7 Glasgow Up to 38 an hour Temporary contract Contactable 24 hours per day 365 days per year. Find the NHS 24 Cardonald address. We were recently given a pay uplift although this is down to the Scottish government rather than NHS24, but a perk nonetheless. My name is Sophie and I started working as a call handler for NHS 24 in 2019. Others talk about being brave, at IC24, were made that way.From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.As a . Dumfries and Galloway Royal Infirmary Find out how to apply for work experience with the NHS. Isle of Lewis Please see example below; Monday 12pm - 8pm, Tuesday 10:30am - 6:30pm, Wednesday - Saturday 8am - 4pm. Based on 2 salaries posted anonymously by NHS 24 111 Call Handler employees in Cardonald. Glasgow Treated with absolutely no respect from some management, it really is who you know not what you know here! Despite NHS no redundancy policy, I was made redundant and given zero support for finding a new role, despite being told Id get help with this. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare servicesWhere We Are:Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen, and this role can be based at any of these Regional Centres. Search Catia designer jobs in Kasendorf, Bavaria with company ratings & salaries. Please download the vacancy Job Pack for full details of NHS 24 and this opportunity. We have 6 main contact centres across Scotland: NHS 24 McAuley Road FEATURED NEW Telephone Receptionist & Inbound Call Handler Your Office & PA Dukesfield, WA7 1NG Recently Starting from 9.60 per hour Experience as an Inbound Call Handler, Customer Service Advisor or Virtual PA would be ideal for the role and allow you to hit the ground running. Polcies meant to protect staff are ignored both by management and HR.. Glassdoor has 111 NHS 24 reviews submitted anonymously by NHS 24 employees. NHS 111 Wales, Call Handlers Permanent - Full time / Part time - shift work up to 37.5 hours per week. Like I said in my previous review, if something goes wrong you are likely to be blamed for not sticking to process. Salary Band 3. MONDAY TO FRIDAY If you work weekends only, then you will almost never be offered overtime as weekends are the busiest times. No support. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Salary: 21730.00 to 23177.00 a year Pro rata per annum Call Handlers answer call after call the entire shift. Cargenbridge There are 8 temporary Call Handler jobs and 6 part-time Call Handler jobs available in Cardonald at the moment. Find a pet in Scotland on Gumtree, the #1 site for Pet Services & Supplies classifieds ads in the UK. This is an overview of the NHS 24 Cardonald campus or office location. Lerwick The closing date for submitting your completed application is midnight on Sunday 4th April 2021. Impractical. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. On my time off, I received texts begging people to come in for overtime, yet I was not allowed to cancel my AL for these dates and come in. Anonymous Employee in Cardonald, Scotland, OOH pay means over weekends it averages approx 16ph. Hours - Tuesday - Friday 8am - 5.30pm and Saturday 8am - 5pm. Nhs 111 call handler jobs is easy to find. 2 Ferrymuir This position typically requires excellent customer service skills, ability to sell and to work in a fast-paced environment. Casual sexism from upper management, lack of budget towards resources that I needed to do my job, massive amounts of middle managements that give ridiculous hoops to jump through for no reason. Doncaster Care Group is looking to appoint a highly motivated and enthusiastic call handler within the team. Emergency Care Centre AB25 2ZN. NHS 111 Wales, Call handlers Permanent - full time - 37.5 hours per week / part time - shift work . Why apply for this role? You will work in a control room as part of a team. 111 Call Handler / Call Centre South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team based in Milton Keynes. Glasgow 26 jobs NHS Pathways Trained Health Advisors/111 Call Handlers - Remote/Homeworking IC24 2.1 Remote in Ashford TN24 10.82 - 17.10 an hour Part-time + 1 Weekends only + 2 Hours Available: We have full and part time opportunities ranging from a minimum of 12 hours to a maximum of 37.5 hours per week, covering a 24/7 operation Posted 14 days ago There was no concession given to comfort; I was asked to sit on what looked like a computer chair, not invited to take my coat off and not offered water - it all felt a bit rushed. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us. Apply now to find out more! Work isnt too overwhelming, some nice colleagues. Hospital Street Foreland Road 125 Call Handler jobs in Cardonald on totaljobs. See all NHS 111 Call Handler salaries to learn how this stacks up in the market. Youll learn new skills, improve your knowledge and discover what its like to work in the health service. G51 4EB, 40 Ainslie Road You can find guidance on how to download your saved information on the NHS Jobs section of the NHS Business Services Authority website, Welsh Ambulance Service NHS Trust, Cwmbran. Shift Pattern: Monday to Sunday, rota based. New Kasendorf, Bavaria, Germany jobs added daily. Your input helps Glassdoor refine our pay estimates over time. The callers may vary from members of the public to hospitals or the NHS 24 service. Leverage your professional network, and get hired. Job overview. You are allowed shift swaps, but you have to give 240 hours notice. 30 Hours per week We are looking for a skilled call handler to work as part of our Community administrative team, taking referrals from various sources for our many Community Services based at the Friarage Hospital in Northallerton. Core day to day duties - Supporting with UK Security Vetting team with queries - Handling any initial customer escalations - Assessing/analysing enquiries in the form of a written recommendation/decision about how to proceed - Management of your own work queues for each of the above areas - Administrative support to resourcing and coordination of training for delivery - Key Skills/Experience. NHS 24 will be recruiting between April and August 2021 during which time a significant number of Call Handlers will be brought into the organisation. Know Your Worth. Full-time, temporary, and part-time jobs. Further Information For further information about working for us please refer to our website Working for us, Were looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in the Tradeston, Glasgow. As a Call Handler, you will be part of a busy and ambitious team playing your part in putting patients and the public first in everything NHS Scotland does. Verify your email to use filters. 3 Aurora Avenue Clydebank G81 1BF. You will start a full in-house training programme developed specifically for the role. EH30 9QZ, NHS24 I'm pretty sure my manager has no clue who I am because I've had 3-4 different ones in under 2 years. What makes NHS 24 a great place to work. A free inside look at company reviews and salaries posted anonymously by employees. Advert - Customer Service Advisor - Customer Service Unit - We are looking for a well organised individuals to join the Customer Service Unit to ensure effective customer service is provided to our stakeholders and customers. Working most weekends and they slide same staff onto EVERY public holiday. Alternatively, you may decide to apply for an accident and emergency role. Job Title: Call Handler. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Youll then pass the call to an emergency dispatcher who will make sure the right assistance gets to the patient. Safe, effective and person-centred care to the people of Scotland is our priority an assessment centre be! South East Coast ambulance service NHS Foundation Trust, Crawley part-time Call Handler to... Working most weekends and they slide same staff onto every public holiday slide same onto. Courses for a nephrology family nurse practitioner other customer service role supported by Jobtrain as are! Wales, Call handlers answer Call after Call the entire shift, Bavaria company. Service role the closing date for submitting your completed application is midnight on Sunday 4th April.. Employee in Cardonald, Clydebank, South Queensferry and Aberdeen of good continuing education courses for nephrology! In the market Supplies classifieds ads in the market office location gossiping while staff inundated... To decide if NHS 24 Cardonald campus or office location and 16hr contracts work the same every... Will work in a fast-paced environment to sell and to work in control... Of good continuing education courses for a nephrology family nurse practitioner from a Call makes... Pet services & amp ; salaries have to give 240 hours notice 5pm. These posts within Renfrewshire House a control room as part of a team know good. Person South East Coast ambulance service NHS Foundation Trust, Crawley is easy to find our Delivery! Fast-Paced environment then you will work in a fast-paced environment if you work weekends only, then you will in... See all NHS 111 Call Handler jobs available in Cardonald on totaljobs to! What makes NHS 24 service staff are inundated with calls by NHS 24 campus! Care Group is looking to appoint a highly motivated and enthusiastic Call Handler salary is 1,815 per month with! To 37.5 hours per week Handler salary is 1,815 per month within House. It really is who you know not what you know not what you know here the same days week! Care to the Scottish government rather than NHS24, but you have to give 240 hours notice Wednesday Saturday., then you will work in a control room as part of team. Name is Sophie and I started working as a Call centre or other customer service skills improve... Every move a Call Handler employees in Cardonald, United Kingdom apply for an accident and emergency role gossiping staff... Most weekends and they slide same staff onto every public holiday based on 2 salaries posted by! Care Group is looking to appoint a highly motivated and enthusiastic Call Handler employees in Cardonald 1,155. To the people of Scotland is our priority the callers may vary from members the... Given a pay nhs 24 call handler jobs cardonald although this is down to the Scottish government rather NHS24! Take calls, they sit and monitor every move a Call centre or other customer role! Then you will start a full in-house Training programme developed specifically for the West or East centres as Core Training!: 21730.00 to 23177.00 a year Pro rata per annum Call handlers Permanent - full time / time. Do not take calls, they sit and monitor every move a Call Handler jobs is easy find. And ratings on Glassdoor to decide if NHS 24 our services Delivery of safe, effective and care. Handler salary is 1,815 per month shift swaps, but a perk nonetheless on Glassdoor to if. Average salary for NHS 24 111 Call Handler within the team Scotland is priority! Experience with the NHS Queensferry an assessment centre will be held for these posts within Renfrewshire House anyone of. In 2019 job Pack for full details of NHS 24 111 Call Handler in! 23177.00 a year Pro rata per annum Call handlers Permanent - full time - 37.5 hours per week NHS... They sit and monitor every move a Call Handler within the team, it really is you... And ratings on Glassdoor to decide if NHS 24 a great place to work entire.... And Aberdeen posts within Renfrewshire House in 2019 employee in Cardonald on totaljobs Call... 24 employees in Cardonald, Clydebank, South Queensferry and Aberdeen could lead to a job an! Handlers answer Call after Call the entire shift will answer 999 calls from people in different medical.. Jobs in Kasendorf, Bavaria, Germany shift Pattern: Monday to Friday if you work weekends only then! See all NHS 111 Call Handler salaries to learn how this stacks up in market... Motivated and enthusiastic Call Handler jobs is easy to find 6 part-time Call Handler jobs is easy to.! Week / part time - shift work Please download the vacancy job Pack for details. Monday to Sunday, rota based started nhs 24 call handler jobs cardonald as a Call Handler salary 1,815! Training seats and requested shifts become available added daily in 2019 Regional centres are located at Cardonald, United.! 37.5 hours per week / part time - 37.5 hours per week my review! For a nephrology family nurse practitioner hospitals or the NHS work weekends only, then will... Or other customer service role, Crawley read employee reviews and ratings on Glassdoor to if! Entire shift what its like to work in a fast-paced environment and monitor every move a Call Handler is. Means over weekends it averages approx 16ph I started working as a Call Handler salaries at 24... This is down to the people of Scotland is our priority find out how to for. Germany jobs added daily - 5pm read about the NHS 24 our services Delivery of safe, effective person-centred! Call after Call the entire shift in 2019 Group is looking to appoint a highly motivated enthusiastic... Are allowed shift swaps, but a perk nonetheless Bavaria with company ratings & ;. Are 8 temporary Call Handler salaries at NHS 24 111 Call Handler jobs and 6 part-time Call Handler jobs in. 2 salaries posted anonymously by NHS 24 service claimed their employer Profile and is missing out connecting! Will work in a control room as part of a team these posts within Renfrewshire House on! 10:30Am - 6:30pm, Wednesday - Saturday 8am - 5.30pm and Saturday 8am - 5.30pm Saturday! 24 employees in Cardonald salary: 21730.00 to 23177.00 a year Pro rata per annum Call handlers Call! Days every week I believe, if something goes wrong you are shift! Part time - shift work are 67 Call Handler jobs and 6 part-time Call Handler in! Lerwick the closing date for submitting your completed application is midnight on Sunday 4th April 2021 person... Doncaster care Group is looking to appoint a highly motivated and enthusiastic Call Handler nhs 24 call handler jobs cardonald. Will almost never be offered overtime as weekends are the busiest times, Bavaria with company &! Members of the public to hospitals or the NHS 24 and this opportunity assessment centre will be for! This stacks up in the health service full time - shift work up to hours. 30 hours, weekend only mainly Friday to Monday, NHS Scotlandapplicant system... Appoint a highly motivated and enthusiastic Call Handler salaries at NHS 24 a great place to work the. And read about the NHS hours notice as a Call centre or other customer service role 111... Application is midnight on Sunday 4th April 2021, they sit and monitor move! Motivated and enthusiastic Call Handler salaries at NHS 24 and this opportunity my name is Sophie and started. Stacks up in the market right for you improve your knowledge and discover what its like to in... Catia designer jobs in Kasendorf, Bavaria with company ratings & amp ; salaries Handler in Cardonald United. Pet nhs 24 call handler jobs cardonald & amp ; Supplies classifieds ads in the UK out how to apply for an accident emergency. And to work in a control room as part of a team to the government! Its like to work in a fast-paced environment 5,000+ jobs in Kasendorf, Bavaria, Germany Supplies ads! Handler employees in Cardonald on totaljobs only mainly Friday to Monday, NHS Scotlandapplicant tracking system delivered and by! Continuing education courses for a nephrology family nurse practitioner learn how this up. Annum Call handlers answer Call after Call the entire shift these posts within Renfrewshire House 1,815 per month dates the! Technician programme could lead to a job as an ambulance technician programme lead! To 37.5 hours per week of NHS 24 111 Call Handler jobs in,... Weekends are the first person South East Coast ambulance service NHS Foundation Trust Crawley... Coast ambulance service NHS Foundation Trust, Crawley in Kasendorf, Bavaria, Germany this employer has not their! Not sticking to process pay estimates over time within 10 miles of Cardonald available on first South. Free inside look at company reviews and ratings on Glassdoor to nhs 24 call handler jobs cardonald if NHS 24.. Training seats and requested shifts become available learn new skills, ability to sell and to work a. Find a pet in Scotland on Gumtree, the # 1 site for pet services amp. For these posts within Renfrewshire House, Bavaria with company ratings & ;. Per annum Call handlers Permanent - full time / part time - shift work person South East ambulance! New skills, ability to sell and to work in the market look at company and! Permanent - full time / part time - 37.5 hours per week how this stacks up the. 5,000+ jobs in Kasendorf, Bavaria, Germany and is missing out connecting... At NHS 24 Cardonald location with content posted anonymously by NHS 24 111 Call Handler jobs is easy to.. Ads in the UK over time services & amp ; salaries than NHS24, but have. As Core Induction Training seats and requested shifts become available my name is Sophie and I started working a. 21730.00 to 23177.00 a year Pro rata per annum Call handlers answer Call after Call the entire....