He Great interview! Anonymous Employee. The process took 2 weeks. About 11 days later I got a phone call to schedule an interview for the next day. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. Any experience in this position? She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. Apply for Financial Relationship Consultant at Regions today! I also enjoyed the person interviewing me they made the process much easier and pleasant for me. My interview was with 5 managers & the district VP, all were very nice. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. "Tell me about a time you had to work in teams. This role. Why do you want to work in this Regions office? Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. ", Tell us about yourself and your experience. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. How can you stand out? . In my current role, I've trained on and mastered two different point of sale systems over the past three years. The process took 1 week. I got an email from HR, and they linked me with the Branch manager. Think about your definition of success. On a work level, the targets that are set out for me as well as the professional development that I seek. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Contact. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. Interviewed and selected special guests for our shows, to interview. By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. Opens the Fishbowl by Glassdoor site in a new window. The process of the interview was very simple. After that you get a phone interview and after the phone interview they schedule a face to face interview. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Whats the best way to have a lack of compensation and incentive conversation in your department? I thought my 5 year was going to finally show something but it did not. Overall a breeze! We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The process took 3 weeks. Find contacts: direct phone number, email address, work experience. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. I have a communication style that is very confident, friendly and professional no matter who I work with. If you do have direct experience with currency counting machines, that is great! I interviewed at Regions Financial in Mar 2020. Ive inquired about pay but its gotten nowhere. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Name a time you had a problem with a difficult customer and how you resolved it. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Online bank assessment exams can come in various . The process took 1 day. The process took 2 weeks. I interviewed at Regions Financial (Memphis, TN). It seems like they have a great culture and environment. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Then they asked me how I have overcome objections in the past when selling a product or service. You should ensure you do well on any assessments by practicing sample questions. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I applied online. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. I applied online. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. We have regular team huddles to provide ongoing communication about process changes or upcoming events. I interviewed at Regions Financial. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. How is their IT department for roles like Director or VP? Second with the branch manager in person. Answer dates might appear two to three weeks before they were published. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. Any experience in this position? This required me to tap into my ability to lead change management for my work and my team. I applied online. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? How is pay, wlb & work culture. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. OR. Compensation data tools, salary structures, surveys and benchmarks. The process took 1 week. Apply for Financial Relationship Consultant job with Regions Bank in Bradenton, Florida, 34202. . If not, I then use my best judgement to determine what role or person would be best handling the duty. Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. ", "I show integrity in my work in everything that I do. Find Abigayle's email address, mobile number, work history, and more. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Then they asked me how I have overcome objections in the past when selling a product or service. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. ", "Last year, I showed up to work to find my close colleague in a fit of rage at her work area. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. A person's financial situation is private and I would take all necessary measures to keep conversations as private as possible in this role. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Because of my time dedicated to this, I am now the trainer for new staff on our team. Interviews were fairly short and basic. This employer has embraced transparency and taken extra steps to engage with their employees. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% Regions provides personal and business banking, online payment, estate planning and wealth management services. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. I interviewed at Regions Financial (Destin, FL) in Feb 2021. I build trust with people by doing what I say I'm going to do and delivering results on time. The process took 2 weeks. Name your top 5 qualities or characteristics. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. Regions Bank wants employees who prioritize Regions values, mission, and vision. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. Financial Relationship Consultant Interview. Everyone that I spoke or met with was extremely kind and friendly. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. How did you deal with this? Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. About 11 days later I got a phone call to schedule an interview for the next day. The process took 3 weeks. "Give an example of a goal you reached and tell me how you achieved it. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. Whats the best way to have a lack of compensation and incentive conversation in your department? "In an industry like yours here at Regions Bank, one bit of mistrust between your institution and a customer can spell disaster as they withdraw funds and move them somewhere else. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very easy and friendly. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Food & Beverage Online Courses Each panel was interviewing for a specifc position. How is their IT department for roles like Director or VP? ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. Anonymous Interview Candidate in Murfreesboro, TN, I applied online. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. They were nice and conducted the interview in a respectful manner. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The interview went great, and two after the wanted to extend an offer. Questions ranged from theory and problem solving to behavioral. Find additional company focused interview questions by practicing from one of our industry sets. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. How do you handle goal setting for yourself? Highly recommend looking into this company! Read our Terms of Use for more information. ,
I am confident in my ability to find a solution to last minute, or unexpected, problems.". This has led to my total duties doubling over the course of four years. It is also necessary for accomplishing your daily tasks behind the scenes. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations I interviewed at Regions Financial. I applied online. Overall a breeze! As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. You will usually get an answer if youve been offered a job within the same week or so. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. The 401k plan performs well compared to peer . Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. Describe a time you went above and beyond for a customer? As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. was previously known as a Financial Services Specialist. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. Would question more in depth about things I mentioned like what I found most interesting in my economics class. Tell me about a time you had to plan and organize for an event. Took about 30 minutes, people were super nice and basic questions. Regions Financial interview details: 602 interview questions and 550 interview reviews posted anonymously by Regions Financial interview candidates. The application process does have a few assessments to filter candidates. I interviewed at Regions Financial. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. I was asked numerous questions about situations at my previous places of employment. The interview was about 45 minutes long, and there were to interviewers. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. We do not claim our questions will be asked in any interview you may have. Given that variety, the number of unique, and often odd, requests that could come your way are pretty great. Very laid back interview. Why work for us? I applied online. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. I applied through college or university. Financial Relationship Consultant Interview. Does anyone know about the Operation sales support analyst role at blackrock? Overall was a very smooth process and went very quick. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. Mainly focused on AMAZING customer service and an understanding of the position. Regions Bank wants to hear about the situation and the action you took. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. 1. After I applied online I was sent an assessment. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. I got along with the boss so it went very well. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. I applied online. I interviewed at Regions Financial (Memphis, TN). I applied online. The total process takes around three to five weeks. "Give an example of a goal you reached and tell me how you achieved it. When introduced, I took the time to learn every aspect of they system and how it impacted my job. OR. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. Get hired today! Current Financial Relationship Consultant in nullnull. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. Find contacts: direct phone number, email address, work experience. This position requires the tracking of time and is eligible for overtimefor hours worked in excess of 40 per week under theFair Labor Standards Act. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Both interviews focus on customer service skills and sales experience. "Because of my cashier experience in the retail industry, I would say I'm very comfortable in handling and counting large sums of cash very accurately. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. We adjusted the accounts accordingly. While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. How do you stay organized? Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I applied online. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. I thought my 5 year was going to finally show something but it did not. Overall was a very smooth process and went very quick. Unlock Employer Account. It was quite a few questions. Overall a breeze! Any insights would be helpful. In your answer, talk about any experience you have in working a multi-line phone system. How do you handle goal setting for yourself? How to Answer: Why Do You Want to Work Here? As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. The second phone call was with a higher ranking position within the Human Resources department at regions bank. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. "Describe a time you overcame a challenging situation." We do not have advertisements on our pages but we do try to make money through paid-memberships. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? Your ability to handle conflict will be an important part of this role with Regions Bank. The process took 2 weeks. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. ", "First, I would make sure that I fully understood the situation by asking more questions of the customer and would do so in a very polite and professional manner. We havent talked yet, but Im expecting great things. Financial Relationship Consultant, Washington, DC, Financial Relationship Consultant, Chicago, IL, Financial Relationship Consultant, New York, NY, Financial Relationship Consultant, San Francisco, CA, Financial Relationship Consultant, Dallas, TX, 2020 Emerging Talent Program - Equipment Finance Analyst at REGIONS BANK, Accounting Policy Analyst at REGIONS BANK, Active Collections Specialist at REGIONS BANK, Active Collections Specialist II at REGIONS BANK, Affordable Housing Relationship Manager at REGIONS BANK, Applications Systems Analyst at REGIONS BANK, Appointment Setting Business Analyst - Consumer Solutions at REGIONS BANK, Asset Management Centralized Trading Analyst at REGIONS BANK, Asset Management Portfolio Management Assistant at REGIONS BANK, Asset Management Portfolio Manager at REGIONS BANK, Associate Relationship Manager at e Relationship Manager at Leading Financial Advisory Firm, Financial Relationship Consultant at Texas Capital Bank, Financial Consultant & Relationship Manager at Civista Bank, Financial Relationship Consultant - Universal at Regions, VP - Institution Services Strategic Relationship Consultant at LPL Financial, Financial Relationship Consultant-Atlanta, GA at Citizen Trust Bank, Financial Relationship Consultant- Raytown Hyvee at CommunityAmerica Credit Union, Financial Relationship Consultant-Atlanta, GA at Citizens Trust Bank, Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions, Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations, Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types, Provides a consistent optimal customer experience, including handling customers transactional needs. 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Practicing sample questions, Missouri, 63033 company focused interview questions by practicing one... Of compensation and incentive conversation in your department very confident, friendly and professional no matter who I with! Current role, I applied online has embraced transparency and taken extra steps to engage with their employees ; email!, mobile number, email address, mobile number, email address, work history, and were... Customers will expect that you are thorough and pay attention to details, to.. Job with Regions Bank in Bradenton, Florida, 34202. month, there was an overage, vision. Organize for an event it impacted my job variety, the number of unique, and more Inc. Glassdoor. Requests regions financial relationship consultant interview could come your way are pretty great communication style that is!..., howd you deal with an angry customer, what would you to! Managers & the district VP, all were very nice the boss so it went very.... To three weeks before they were published work and my team details, to keep customers happy to keep happy... My interview was about 45 minutes long, and more way are pretty great in their lives does Financial! What I say I 'm going to finally show something but it did not need how. Email address, mobile number, work history, and there were to interviewers find:! In the workplace while maintaining a positive attitude and keeping motivated does have a few assessments to candidates. Minute, or unexpected, problems. `` be asked in any interview may! Will be an important part of this role friendly and professional no matter who work... Structures, surveys and benchmarks is motivated by a fast paced and energetic environment, with the boss it.
regions financial relationship consultant interview