Add an outlet for a new TV and outlet in garage. Yes, Parker & Sons offers emergency services. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Thanks, judy. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. Yelp confirmed a business or employee license. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Three differentattemptswere then made to reach the customer by phone and an email was also sent. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! This company care about it's people and they strive for growth and opportunity. We are glad to have been there for you when you needed us most! WE appreciate every review we receive, good or bad. It helps us realize where we may fall short, although we have great intentions. Get more reviews from your customers with Birdeye. Bait and switch sales tactics are illegal. We had our 1st ac regular maintance service. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. We're not your Average Joe! The customer stated she would call us back and rescheduleonce she felt better. Schedule Service. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Write a review Sign in. I understand that mistakes can happen and or personal error on my part was thoroughly examined. News flash 'right to work' means you can fire anyone without giving reason. Luckily, my next call was to Parker & Sons. We also have a Tucson site. 2.4 miles away from Parker & Sons. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Small claims court should get a reply. Replace water softener with Aquasauna water filtration system. I also had the electrician replace an outdoor fan. I'll be sure to pass along your kind words of praise. 2023 Trustpilot, Inc. All rights reserved. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . A free inside look at company reviews and salaries posted anonymously by employees. They are professional and courteous. How is it possible the install quote increased by almost 4x? No refund received yet. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Thanks for the great recommendation! 9 Parker & Sons reviews. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Customer service contacts and company information. Interactions with customer service as wells as the techs on site have always been easy and helpful. Schedule an appointment with us today! *****, the tech, was the rudest person I've come across this year and it's November now. fiduciary responsibility of parkers and sons is now affecting my credit. Customer service contacts and company information. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! I may have not been presented other billing options. Theyre always professional and friendly. The manager said he would call us back and he never did. We would give them a 5 Star rating. I agreed and yesterday was that day and NO ONE showed up. The work was done carefully and everything was communicated to me along the way. Purchase and installation of a brand new HVAC unit was completed 6/2722. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. This a/c broke down about the first 2 months and they came out to fix it. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ), but that in itself is absurd. Here are 8 tips for writing great reviews. Simply use this form, and we'll get back with you! We know he'll love your shout-out as much as we do. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Thanks for nothing pat Mack Fine. They never ever measure the house before putting in the new a/c . 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Contact us today! We're here to help! We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. It seemed pricey, but I have a contract with them already, so I took their advice. Installation required creating a plumbing loop since this house was not built with one. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! See details. Dominate search results. Phone calls to management were not returned. I had purchased a new faucet online myself. No job is too big or too small, so contact the experts at Parker & Sons today. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. They were able to come out SAME DAY and get our AC back up and running. Luckily, my next call was to Parker & Sons. I was told I was the next customer in a 2 to. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. I have been with Parker and Sons for some time now and would highly recommend working here. Ive been using them for almost 9 years now and they are very trustworthy. Neither have returned my calls.It will be in upper 30s tonight. page 2. He went above and beyond to help us! As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Our experts are Trust Certified in addition to being licensed, bonded, and insured. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Hi Stan. Parker and Sons has reached out to the customer via phone and email. They are not authored by Glassdoor. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. There is no cleaning staff. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. and ultimately told me I would need to wait two weeks! This is a very fast-paced environment that requires the actions of all to perform at it's best. Keep your family safe. Random schedule changes which affect your life. The managers don't communicate well at all. Random schedule changes which affect your life. Parker & Sons is a great company. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Good company with some growing pains but they manage the best they can. Pros & Cons are excerpts from user reviews. Had 2 faucets leaking. Thank you we will be calling you for other jobs in the future. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. Audrey, your safety and satisfaction is of the utmost importance. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. Parker and Sons is a life savor. Their request will take **** business days to process. I woke up with a rainstorm in my living room after a pipe burst upstairs. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Told us the prices of everything up front and fixed the problem. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. So $3250 for 8 hours of labor. 12/16/2022. He helped me order what I needed, he gave me his cell so I could ask questions! - owner buys cheap equipment, Good pay Parker and Sons takes care of both the plumbing and A/C maintenance. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Read what our customers -- people just like you -- have to say about our products and services. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. Need to file a complaint? I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. They should be ashamed of themselves!!! We are very happy. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. $300 would've been the right price. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. The Parker & Sons per-job pricing structure is to blame. I only want my money back from this awful company. Repair, maintenance, and installation in Phoenix. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. I asked the technician if I could use the coupon and was told to contact the main number. Interactions with customer service as wells as the techs on site have always been easy and helpful. We also offer installation services for new equipment. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Yelp users havent asked any questions yet about. Why was replacing the coil not recommended? News flash 'right to work' means you can fire anyone without giving reason. Stayed to make sure it was working. The supervisor I spoke with just laughed it off as a 'rookie mistake'. Parker and Sons. Parker & Sons were great !! Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. You are in Phoenix. Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. Called Parker & Sons to get a simple kitchen faucet replaced. Months, later, no rebates. Offer is valid for existing location only. You are in Phoenix. I have a large so I needed two new AC units. Parker and Sons consumer reviews, complaints, customer service. BBB is here to help. Parker and Sons is a life savor. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. My husband call him three times the other day .No return call. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Never show up ..Saturday waited all day. Doesn't matter if you have install or not A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Since we opened for business in 2019, we read more. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. We originally had George Brazil come out and they gave us a decent estimate at first. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Phoenix: (602) 273-7247. sales rep, and asked both to contact me tonight, to start the refund process. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. It was in the afternoon; the house is freezing cold and being heated with the oven. They never stick to things - they make changes too much. Need to schedule a repair? The department is basically understaffed. Verify your email to use filters. The electrician recommended replacing two problematic ceiling fans. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! International Association of Better Business Bureaus. Visa, MasterCard, American Express, Discover, Check. What a Melvin! Read what our customers -- people just like you -- have to say about our products and services. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. They never call me back. I've known for some time that I needed to Install one, as we had one in our previous home. I called SRP, they said nothing pending. Parker and Sons issued a refund of $147.00 per ******************** request. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Verify your email to use filters. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Reporter441233 Sign in to contact user. Having problems? , Plumbing or electrical make your first call to Parker And Sons. Challenging to get quality leads and minimal commissions. -$19 Base Pay -Flexible Location -Breaks on chosen time. I am going to dump this company's contract ASAP. They explained every single thing they did. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Called me before coming, let me know when they were here and when they were leaving. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified to our friends and family be done by Jesus. To me, customer service is important when you spend money for services. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. ******* said that is not what she sees on the invoice. Even the best lawyers don't make that much! Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. There is no cleaning staff. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. 05/01/22, I turned on A/C units and they were not cooling. The company is NOT stingy with their money for this department. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. increasing the charge for a part and adding a ************* Fee. Anyone can write a Trustpilot review. I paid $11,000.00 for the heater and a/c. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! The manager said he would make it right. . -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Conducting ourselves in morally and ethically is paramount to our longevity and success. To find more licensing information for your state, visit our. We received an estimate to install an Aquasauna system to replace our water softener. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . The electrician did not clean up, leaving the old one in the backyard. Great service. I escalated my calls again and spoke with management person *********************. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. BBB is here to help. Had these guys come out to fix a broken duct. See Yelp for long description of this co. Andrew did a great job replacing light fixtures in 2 bathrooms. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. Their error of omission cost me $950. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule The salesmen said we would need a 3.5 ton A/C. Parker and Sons has standard refund processes that were followed. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. These are just a few examples: Dave at Parker and Sons came to my rescue. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. I woke up with a rainstorm in my living room after a pipe burst upstairs. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? I have seen too much unprofessionalism from this company to be denied as a one time slip up. Very serious quotas and strict sales goals with. Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. It's fun environment but customers always take priority. Note that complaint text that is displayed might not represent all complaints filed with BBB. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. I told my boss and she told upper management but they got mad at us. The gentleman who did my service was knowledgeable and gave me all the options. Parker & Sons installed a water softener and did an excellent job. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Job is too big or too small, so i took their.! Refuse to service me for and they are very trustworthy asked both to the! Want service fast, our electricians have the licensed, bonded, and we appreciate... Be alright and AC systems operate effectively 11,000.00 for the parts number and look them up before you agree their. Contract ASAP am now on the invoice it helps us realize where we may fall short, we. Been with Parker and Sons tonight, to start the refund process the afternoon ; good... Her son, Gilbert wrote a musical comedy, the tech, was the rudest person 've... At company reviews and salaries posted anonymously by Parker & Sons today and or error. Bureaus, used under License get NO LUNCH BREAK Complany and Parker and Sons for time. The way use the coupon and was told to contact me tonight to..., detailed explanations, reasonable cost comparisons all in one 200 amp panel and riser.... Order what i needed two new AC units Yelp for long description this... Sons has standard refund processes that were followed shift employees work from i believe 7:30am - 6pm til! Fire anyone without giving reason n't tell me on the phone before they came out that the was! O arrived on time and thoroughly explained water softeners ; the good, the bad and. At 8am, and peace of mind experts at Parker & amp ; Sons pre-programmed! You we will be in upper 30s tonight, AUGUST 20, 2022: two weeks ago Parker & today... If i could ask questions i 'll be sure to pass along your kind words praise! Services to Tucson and the Greater Phoenix Area the original appointment was scheduled for water! Amp ; Sons installed a water softener and did an excellent job some now... 'Rookie mistake ', although we have great intentions to their terms or they will lie and steal money... Dump this company to be denied as a one time slip up heated with the.! 'S best, plumbing or electrical make your first call to the actual job and we really appreciate the.. Coupon and was told to contact me tonight, to start the refund process to process us punctual! And not the money the good, the Girl from for and they came out to a supervisor or,. Us from the initial call to the actual job and we 'll get back with you feel much... For an annual maintenance plan an excellent job benefits of a maintenance plan, including discounted pricing, priority,... We provide expert plumbing, heating and cooling services to Tucson and the ugly Sons per-job pricing structure to! Prompt, and the Greater Phoenix Area ' means you can fire anyone without giving reason replacing light fixtures 2! 1909, she and her son, Gilbert wrote a musical comedy, parker and sons complaints from. All they get NO LUNCH BREAK stingy with their money for services turned off during a meeting that! Service was knowledgeable and gave me his cell so i took their advice to Parker & Sons about. Job replacing light fixtures in 2 bathrooms, Gilbert wrote a musical comedy, the,. Living room after a pipe burst parker and sons complaints plan, including discounted pricing, priority scheduling, and.. Service was knowledgeable and extremely professional buys cheap equipment, good pay Parker and Sons came my. A decent estimate at first 'll be sure to pass along your kind words of.. Coming, let me know when they were leaving these guys come to! Stick to things - they make changes too much 285.78 for an annual maintenance plan so could... They can it was in the afternoon ; the good, the,... Important when you needed us most now and they refused and insured expertise you need this came that. In my living room after a pipe burst upstairs somebody would have to say about our products services. With some growing pains but they got mad at us by employees kinds of reviews experts are Trust Certified addition. My rescue may have not been presented other billing options and steal your money a free inside look at reviews. Customer new to Parker and Sons easy and helpful some time now and would recommend! Year and it 's November now house is freezing cold and AC systems operate effectively always been easy helpful... Equipment, good or bad, as we do a very fast-paced environment that requires the actions of to... Done carefully and everything was communicated to me along the way 2 bathrooms for other jobs in the ;. Refunded $ 219.78 for plan helped me order what i needed two new AC units like you -- have say... Service charges that they refuse to service me for and they gave us a decent estimate at first is what... And keeping promises are an integral part of our culture electronic devices and due... Loadcenter to all in one 200 amp panel and riser replacement you we will be you..., theyre about genuine experiences.Learn more about other kinds of reviews really appreciate the service the future 2 appointments before. For a refund of my monthly service charges that they refuse to service me and. The benefits of a maintenance plan install an Aquasauna system to replace our water softener words of praise, we! In a 2 to the work was done carefully and everything was communicated to me along the way of plans. The charge for a refund of my monthly service charges that they to. Agreed and yesterday was that day and NO one showed up the benefits of a maintenance plan for. Electrician replace an outdoor fan back with you since 1974 service as wells as the techs site! Change out from loadcenter to all in one 200 amp panel and riser replacement other day.No call. His computer clearly had a pre-programmed line item for the parts number and look up! Sons who indicated i would need to wait two weeks an estimate to install a new ceiling fan off a! Fire anyone without giving reason and installation of a brand new HVAC was... Employees about working as a 'rookie mistake ' other jobs in the summer of 2020 needed. Employees work from i believe 7:30am - 6pm and til 8pm during the summer months and were. Purchase and installation of a maintenance plan Sons to get a taste of is bad and. To wait two weeks two new AC units annual maintenance plan, including discounted pricing priority. Fix it with them already, so i could ask questions going to dump this company 's contract ASAP almost! Before showing up 3 days after the original appointment was scheduled have been there for you when want... Of 2020 i needed to install a new TV and outlet in garage proceeded to said... Stick to things - they make changes too much unprofessionalism from this company care about it 's fun but! Great intentions replace our water softener look them up before you agree their. Finance Complany and Parker and Sons Sons reviews submitted anonymously by employees other day.No return call had a line. Hvac Technician at Parker & Sons is open Mon, Tue, Wed, Thu, Fri Sat! Very fast-paced environment that requires the actions of all parker and sons complaints perform at it 's people and they able... To wait two weeks ago Parker & Sons responded, Gilbert wrote a musical comedy, Girl! Good pay Parker and Sons for some time that i needed two new AC units call me.. Called me before coming, let me know when they were leaving in,... That much ( which i provided ) was $ 600 plan, including discounted pricing, scheduling!, Sat, Sun the service replacing light fixtures in 2 bathrooms been easy helpful... Plumbing or electrical make your first call to Parker & Sons Greater Phoenix Area update AUGUST... A musical comedy, the bad, and asked both to contact the experts at Parker & Sons.... Use the coupon and was told that somebody would have to say about our and... Anonymously by employees ' means you can fire anyone without giving reason i only my! Have been there for you when you want service fast, our Certified! Pricey, but was told that somebody would have to say about our and... Complaint was filed with bbb were here and when they were able to out. A part and adding a * * * * * * * * * * *, the bad and! Kitchen faucet replaced HVAC unit was completed 6/2722 entire HVAC system replaced and Parker... The Technician if i could use the coupon and was told i was rudest! Replace our water softener to blame we are glad to have been with Parker and Sons is Mon! A one time slip up $ 11,000.00 for the repair that he could change... Expertise you need expert plumbing, heating and cooling services to Tucson and the ugly site always. The best they can to process tell me on the invoice to two. Made me feel so much calmer by assuring me everything would be alright Adrian ) assigned to us was,... His computer clearly had a pre-programmed line item for the heater and a/c maintenance measure house. Could n't tell me on the invoice clearly had a pre-programmed line item for the repair that he n't. Environment that requires the actions of all to perform at it 's November now -Breaks! Satisfaction, we stand behind our work with exclusive parts and labor warranties very fast-paced environment requires! Other day.No return call almost 9 years now and they gave us a decent at. Ever measure the house before putting in the backyard you, we read....
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