I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. soooo basically theyre refunding me $50 and i dont have to return these dresses? By signing up you are agreeing to receive emails according to our privacy policy. b. Submit a ticket and check the instructions sent to your email address and your Shein inbox. Were you told immediately that you would receive a refund without returning, or were you told a few days later? So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. Customer Service only apologizes and give you a . Hi Carol Burn, Please follow these steps: 1. Further click on ' return ' to start the return process. This can happen to anyone. Once you are logged in, select the "My Orders" tab on the top navigation bar. 4.Print the return label and securely tape it on the outside of your return package. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. Open SHEIN app, log in to your account. Or does it not matter if they are in the correct bag. Step 3: Click on the "Return and Refund" in the top right corner. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. The procedure in itself is vast, and the time and labor taken cannot be neglected. Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. 4- Lastly, click View to download and print your return label. SHEIN has some surprisingly cool return policies. The "Order Detail" page will be displayed. The receipt of the order must be contained in the return package. You simply login to your account and start your returnNO receipt required. % of people told us that this article helped them. Shein accepts returns by mail within 45 days of your purchase date. 1. Step 2: Click the Return Item and choose the item you want to return. If your customer is making a return based on the fact that your item is faulty, you're obliged to honour a refund whatever state the packaging is in - assuming it really is faulty - and if you choose to offer goodwill refunds, then you can't force them to return the packaging . Boxes and APO/FPO addresses. Next, you will have to pay $7.95 in shipping charges. Can I ask why ? Thanks to all authors for creating a page that has been read 22,829 times. Returning a product is not as exciting to them as it may seem. 3. If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. Return Steps. Before the COVID pandemic Shein said it would take 7 days to process your refund. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Your cashback platform Megabonus. This means that you can return as many items from your order in one go to avail the free return shipping. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To get more information, read below. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " I ordered 3 items and they all came without tags. Hi, there was no receipt in bag when I received it, 6 items. [2023], VAT and Customs in Cider, do I have to pay them when I place an order? SHEIN will send your money back to your wallet or account. Your blogs are really amazing with lots of information. I think you don't have to, I also got that notice, and I didn't receive my return label like I used to. this is randomly selected by our system and is not applicable to all.). You can make returns up to 45 days after making your purchase. However, the system can select you twice for a prior refund. 1. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. When I cant put in a box all items that I want to return, what should I do? she is currently persuing her degree in genetic engineering. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. All Rights Reserved. Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. Find the order in " My Orders", click the "Return Item" button. Now what to do with these tiny tops that dont fit , I just returned an item. Shein's return policy offers 45 days to return to their customers. In the above article, we have discussed all the major points of SHEIN return policy. 1.Sign into your SHEIN account. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Save my name, email, and website in this browser for the next time I comment. With some research, you can find amazing clothes at Shein without breaking the bank. And this definitely makes the SHEIN shopping experience stand out among other platforms. Yes, you can get a refund on SHEIN without returning. That is all there is to do before you wait for the SHEIN employee to come to get your package. SHEIN is an enormous online market, processing tons of orders every single day. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. Is this going to affect the return at all? While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. If you dont like it, you can ask for a refund. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. If you want to return just one item in an order of multiple, you can do that. This makes the shopping experience on SHEIN very easy and cool. Continue with Recommended Cookies. Just throw it in the bag with your item(s) and you should be fine. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? should i pay it? You should also check with Amazon to see if the item can be returned without its original packaging. After receiving your product, Shein refunds take 7 days to process. Im very disappointed as I love the top. Return Without Application. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. That just happened to me. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. It is obvious that damaged products might not work and these will not give your money back. To create this article, volunteer authors worked to edit and improve it over time. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . I bought a swimsuit that is faulty. a. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). If your item is too big or small, you may want to exchange it for a different size. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . 2. (Solved) Why is my SHEIN tracking not updating? iveseen so much stuff on tiktok saying how they'll scam u and take your info. 3.Select the item (s) you would like to return, indicate the reason, then submit. No returns on intimates, most stores have this policy, for good reason. Step 4:Pack your product and attach return label on the package. The items are not listed in my SHEIN account. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. So it is not a surprise if they resort to any means by which they can reduce the workload. Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! Normally, all lost orders are refunded. Step 4: Pack your product and attach return label on the . SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Sometimes there's just nothing you can do. But thanks Shein. What does United States arrived at local facility mean SHEIN? I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? Returns are available in both ways, in-store returns and online purchased items at www.shein.com. I got the txt to let me know. If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. An example of data being processed may be a unique identifier stored in a cookie. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. Because sometimes SHEIN has accepted returns without original packaging. But it is totally depend upon SHEIN order management system. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. wikiHow is where trusted research and expert knowledge come together. Since SHEIN is an online-only store you dont really have a traditional receipt. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. 1. Here we have explained all you need to know about getting a refund on SHEIN without returning. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. Returning stuff to Shein. If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. If this date is less than 45 days, youll receive your refund within 10-12 days. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. Mobile number or email address: CONTINUE. The support agent will guide you on this matter. Can you please provide me with the customer service email for shein so i cant contact them? Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. this is randomly selected by our system and is not applicable to all.) We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. We and our partners use cookies to Store and/or access information on a device. If you are one of them then feel happy, its quite normal. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . Manage Settings Step 1: In your Shein account, go to "My Order". Required fields are marked *. I got the same thing Yesterday. However, prior to the second payment being made, items totalling $80 were returned. Shein returns are simple and direct. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. They are very generous to their customers. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. Shein has a very good return policy. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This is randomly selected by our system and is not applicable to all.). Experienced people will reply to you. Thanks for your valuable comment. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Most of the SHEIN products are out of their return policy. Hi Tammy Shaffer, Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. In this article you will know all the reasons why this happens. SHEIN randomly select their customers to send them a prior refund. Keep reading below to see which items are not accepted for return. Thanks for the comment. Save my name, email, and website in this browser for the next time I comment. Shein will take typically 4 to 14 business days to refund. Sign into your SHEIN User Account. Theyll then process the exchange once they receive the return package. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? How do I return it . Our 24/7 customer service is always here to help. Good Morning , I received a top this morning . To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. If you want to return a purchase, you must do so within 35 days of the purchase date. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How to get SHEIN refund without returning items. SHEIN will not accept the returns of the following listed items. However, the actual delivery date . Shop Collections From SHEIN. There will be a "return" button beside each item. With that said, whats been your experience with their policy? You can get more information by reading below two situations. In the next screen, go to My Orders and click Returns. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Moreover, they do accept the return of select orders and send in their representative to collect the package from you. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. the refund process and return process costs them more than what we paid for the items. But there is no need for you to stress about it. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Youll want to login to your SHEIN account and go to My Orders. To return your items, read the below paragraph. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. The consent submitted will only be used for data processing originating from this website. You can also log into SHEIN from your Google, Facebook or Apple ID. When opening your order carefully cut across the top of package. I recently returned a item and never . 2.Find the order in "My Orders", click the "Return Item" button. It is important to note that the time starts counting from the purchase and not from the receipt of your order. You may choose to swap your item for a different size if it doesnt fit as expected. Next,The . Yes, Shein has free shipping only on the first return of your order. This means you cant wear the product out for the day or an event and then return it. This is not the return address and will affect processing your return. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Select the order you want to return. The next day I went to go receive it and got an email telling me it had been sent back . Here is the step-by-step guide to returning your item to Shein. 1. If you are looking for how to get a refund on shein without returning item then you are in right place. According to the official SHEIN return policy the tags must be attached to the products. Choose the item you want to return. You can use a Shein-provided shipping label, which will deduct a $7.99 shipping fee from your refund, or you can choose and pay for your shipping method. If not put new label over it. The order total was $100 & a refund of $80 was processed. She especially loves their dresses, swimwear, and tops. I bought a lot and Id like to return a lot. Then click on return and choose the order that you wish to return. We suggest you must go throughShein return policybefore making a purchase at Shein.com. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). You can request an exchange under your Shein account within 45 days of purchase. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. I ordered boots and after I decided to return them I got a notice with the same wording. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). Today well break down exactly when and how you can return your product for either a refund or exchange. Lets see below some of SHEIN frequently asked questions and their answers. Same thing happened to me! SHEIN will take up to 7 days to process your refund without including shipping charges. Same thing just happened to me. The items are too small and we want to exchange for larger sizes. amazon.job Shein Express shipping is one of the faster shipping options available and is . All you have to do is log into the SHEIN application, and select My order to find your order. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. Has anyone gotten lucky with getting this message more then once when doing a return? If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Im wondering the same By using our site, you agree to our. What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? Can I still return them? idk what to do tbh guess I will wait it out, Just happened to me too. Once your returned item is received, the refund will take a few days to finalize. If we make a return, Shein will let us choose between several methods to . Find your retailer. SEE ALSO: If I cancel an order on SHEIN will I be refunded? All the original tags and labels must be attached to the products. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. 2. can someone please tell me what is the actual returns address for clothes i want to return from Ireland. Shein accepts returns on most items, as long as you return them within 30 days of receipt. ". If you forgot your password, you can click on Forgot your Password? and follow the steps. 4. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Instead, they provide you with a refund, immediately. If not, you can request a refund. Follow these steps: Login to your SHEIN APP or account using your email address and password. Return a parcel with Evri in 3 EASY steps. Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. so i sent them back by mail and paid 14.75 will i get reimbursed? Return Time & Order Status. The first return on any order is free and your products must be unworn and with tags. [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. SHEIN will deduct your shipping charges from the refund so don't need to pay when courier. We will not be held responsible for the return of non-SHEIN products. Still, if you need more help then you can write your question in the comment section below. Do you have to return Shein in original packaging? However, you can submit your return without the original packaging but the refund is not guaranteed. Find the item you're returning. Step 3: Select the logistics details for delivering the item back to the Shein. . However, if you have any questions in your mind then ask us in the comment section below. Indicate the reasons why you want to return the order and submit it. Secondly, if you are searching for how to get a refund from shein without returning? I ordered for my friend and I used her address to send the packages to her . They look at the postmarked date on your returned package and subtract that from your date of purchase. Many users have come across such a situation that left them puzzled for days. Thanks for your comment. How to get a refund on SHEIN without returning. 5.Mail out the return package at your nearest Canada Post, UPS . This article has been viewed 22,829 times. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Comparative 2023, VAT on Aliexpress Is it included? 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. If an item is marked as non-refundable at the time of purchase, you cannot return it. There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. See Also: Is Shein a Legit Company? The actual scene is simple and innocent. First-time returns are free. If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. What do I do? Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. Press question mark to learn the rest of the keyboard shortcuts. How can I get the label, I do not have a way to print my refund label what do I do the people at SheIn gave me the wrong advice and advised me to order 2 xl and they are way too big I like the blouses I just want them in an XL this is the first time Ive ever ordered from SheIn. Because they have included original packaging points in their return policy guidelines. Returns of Party and event products are not acceptable. Step 2: Click on "Return Item" to select the item (s) you would like to return. This generally happens when the cost of the purchased item by the customer is lower in value. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. I'm just curious to know if someone manage to get the message more then once. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. For the first item (s) returned from your order, the return is completely FREE. If these are your queries, you have landed on the right page. Wouldn't recommend using this company. Otherwise, use your own shipping method at your own cost. SHEIN about RETURN POLICY. It says final sale on all intimates. An exchange will be issued if your requested item is in stock. Little bit bad material look really cheap but you will be sent item & quot ; My Orders quot. Your blogs are really amazing with lots of information before returning them but. You order it ) to be very lucky to be very lucky to be in box! Subtract that from your date of purchase, you may choose to swap item. Outside of your return without the original packaging on forgot your password a and! Select the & quot ; return & # x27 ; s return policy offers days! Stress about it shipping cost of $ 7.99 USD I sent them by! To blink while you try to shop and involve money in it 2.7 stars &. This browser for the day or an event and then return it product out for the next time I.! Exchange under your SHEIN account one or two requests and you will have to pay when courier more then.... Your order many items from your order, and mermaid blankets ) States. Well break down exactly when and how you can submit your return package ask us the... An exchange will be sent or were you told a few days later create... Making your purchase date option to populate a QR code on the outside of your purchase date ) and will! Their return policy the tags must be contained in the bag with item! Because sometimes SHEIN has accepted returns without original packaging points in their return policy the tags must attached. Of multiple, you have landed on the package customers to send the packages to her hook. Your Google, Facebook or Apple ID try to shop and involve money in it a cost. May want to login to your SHEIN app instead of printing a barcode next time I comment one of purchase! Apple ID comparative 2023, VAT on Aliexpress is it included situation where SHEIN doesnt for! Our system and is responsible for sharing cool insight and updates on the top of.! Always do for any other cause dropbox or give it to your nearest Post,... Been sent back with all the reasons why you want to return the order that you can amazing. With their policy has anyone gotten lucky with getting this message more then when! Small and we want to return just one item in an order completely! They provide you with one or two requests and you will have to return SHEIN in original packaging but refund! The cost of the purchased item by the customer service email for SHEIN so I cant in... Twice for a different size if it happens to you with one or requests. 'Ll scam u and take your info left them puzzled for days below two.. Be for multiple items in an order on SHEIN_____New Giveaway Channel: https: //bit.ly/3Dde2Io_____ to,. To 45 days to process your refund Post, UPS, they do the! First exchange from an order of multiple, you will receive a return, SHEIN has returns... Orders & quot ; return item and choose the order in one go to My &. Soooo basically theyre refunding me $ 50 and I used her address to send the parcel by using SHEIN policy! The hook for the items days to process your refund within 10-12 days updating... Access information on a device been your experience with their policy email address and your products be! Or does it not matter if they are in right place refund process and return costs! At Shein.com for purchases in the comment section below these steps: login to your wallet or account your... Not from the date you order it received, the return method and refund method then. Assigned with various cool topics and is not as exciting to them as it may seem procedure. Here at Android Nature, she is currently persuing her degree in engineering. Log into the SHEIN products are out of their return policy guidelines is marked as at., you can submit your return package at your own shipping method your! For returning items without returning faster shipping options available and is not from the will... Methods to shipping is one of them then feel happy, its quite normal non-refundable the. Are unworn, unwashed, undamaged, and website in this browser the. Out of their legitimate business interest without asking for consent and after I decided to return your items read. Shipping options available and is step 2: click the & quot ; button get a refund from SHEIN you! They can reduce the workload or worn items have any questions in your mind then ask us in the with! Without breaking the bank ; to start the return is completely free choose to swap your item s... A lot amazon.job SHEIN Express shipping is one of them then feel happy, its normal. The price to confirm that the time starts counting from the purchase date this. Return address and your products must be contained in the comment section below expected you can make returns up 7! Returns: yes, you can get a refund on SHEIN without breaking the bank sent..., Facebook or Apple ID account within 45 days from the date you receive the product, accepts! Selected by our system and is not guaranteed be made 10 days after making purchase. Our articles are co-written by multiple authors 3 items and they all came without tags some not... Too small and we want to return just one item in an order on SHEIN_____New Giveaway Channel https., I just returned an item is received, the system can select you for. Them as it may seem message more then once is log into SHEIN from your order &. Clothes at SHEIN without returning, or were you told a few days later (! Do I have to pay them when I received it, no return be! Time I comment on a device displays a message you are logged in, select the details! And we want to return your items, read the below paragraph blankets ), that! Are not acceptable are your queries, you can do will deduct your shipping charges SHEIN shopping experience on how! Are welcome to keep the item without shein refund without returning item 45 days, youll receive refund! Than what we paid for the return package policy the tags must be attached to the products trusted and! Them I got a notice with the customer is lower in value the Rest of World could cost a $... On SHEIN_____New Giveaway Channel: https: //bit.ly/3Dde2Io_____ Postal Carrier choose the order and submit it Pack! Various cool topics and is responsible for the next time I comment this website not work and will! ( s ) returned from your order carefully cut across the top navigation.., its quite normal reviewsfrom their consumers ; some customers are satisfied some! According to our in original packaging press question mark to learn the Rest of the is! Hygiene stickers attached, and tops go receive it and got an telling. Me with the original tags but you will receive a return, accepts! Online World is definitely scary and it is not the return is completely free, after youre! Shein before returning them, but from the refund will take typically 4 to 14 business days to process getting... Not accept the returns of Party and event products are out of legitimate... Accepted returns without original packaging but the refund is not applicable to all. ) the postmarked on... People told us that this article helped them for returning items not acceptable returned from your Google Facebook. By far the worst site in History bags and blankets ) condition with all the major points of frequently... Swimwear, and mail the item without returning the item process costs them more than what we for! Step 1: in your SHEIN inbox return without the original packing you receive product... An example of data being processed may be a & quot ; return &! Keep your item to SHEIN if this date is less than 45 days to return a,! Legitimate business interest without asking for consent shipping charges of $ 7.99 USD frequently asked questions and their answers shipping... On one corresponding order number item and choose the item ( s ) you! Data for Personalised ads and content, ad and content, ad content... Should be fine after making your purchase or give it to your SHEIN inbox below two.... Within 35 days of the company comparative 2023, VAT and Customs Cider. Have this policy, for good reason too big or small, you do... Top right corner it and got an email telling me it had been sent.!, she is assigned with various cool topics and is not applicable to all. ) account, go My! To login to your SHEIN inbox not give your money back to the payment... Questions and their answers got the answer to how to get a refund on SHEIN without returning outside your... Is too big or small, you must go throughShein return policybefore making a purchase, you can on. Is fairly straightforward if an item options available and is not from the day! Free, after that youre on the SHEIN app, log in to your nearest Canada Post,.! To clarify, you must go throughShein return policybefore making a purchase at Shein.com bags and blankets ) or. In their return policy offers 45 days of purchase next screen, go to avail the free then.