Problem and solution: Similar to the above problem, including symptoms and repair instructions, but instead of the T4 sensor that measures the compressor outlet temperature, check the T3 sensor. En espaol. Make sure that the unit is switched on and that there is power to the main electrical board. So, lets get started right here. Code calls for 1 sq inch per 1000 btu's free air. The T3b is the evaporator outlet temperature sensor. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Then, pull out the access panel and remove the insulation. Problem and solution:The voltage is low, lower than 155 V as soon as it is powered up. Hi, I'm Eric the blogger behind ReadyToDiy.com. Now, use a screwdriver and move the thermostat dial to your desired setting. The heating elements get covered with lime and sediment buildups. Turn the dial to pilot and press it in. 4. manufacturing facilities located in the United States of America. White are manufactured in the United States using the finest raw materials and components from Have you read pages 58-60 of the manual? Used on EF water heaters prior to CF serial number. However, to resolve this issue in the long run, you should find out the reason behind overheating issue. It keeps shutting off, what is causing this to happen? To decrease water temperature, move the temperature dial counterclockwise. Then, open the gas valve to let the fuel go into the burner. The SA menu in the heater is set to 7 for the delta between water temp in the pipes vs. the 120 degrees max the heater is set to. Appliance Helpers 3.71K subscribers Subscribe 7 1.3K views 1 year ago Welcome to another. We have a Bradford white electric hot water tank that is less than three years old. To reset your Bradford White Water Heater, follow the below steps: Turn the gas control knob to the Off position and let it remain there for 5 minutes. The flue temperatures will rise, which can cause further damage. Finally, set the pilot light knob to the pilot and keep the knob there for another 10 seconds. Copyright 2020 - 2022 | All rights reserved. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. To solve this issue, you need to remove the gas burner from the bottom of the unit. I wonder if one of the sensors is out of tolerance? Our comprehensive Bradford White Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. If there were a way to increase the power vent speed or power, that would be helpful perhaps. PROBLEM:Gas valve electronics fault detected. Error Code 10 What It's Telling You There is a blockage in the air supply or the exhaust. On the other side the sediment build-up is the result of the hard water, water that is rich in minerals. It is important to know that at the beginning of the operation - first 30 min, when the compressor is running, the temperature rises at least 20 F. Also, check the operation of the Electronic Expansion Valve EEV. Your model number and serial number are located on the rating plate on your water heater. In this guide, I will reveal some common problems of Bradford White Water Heater like: And the best part is- I will also walk you through the troubleshooting steps to solve those issues. Please email warranty@bradfordwhite.com. That means more gas and air is needed for combustion. If any particular ad is your REASON for blocking ads, please let us know. We might be able to do something about it. cant really give answers too many unanswered questions regarding the installation and all those questions that I cant see your answer to that Worth Florida asked. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. The F14 code shows a number of the "dirty filter" occurrences. Performance & security by Cloudflare. Yes, it has a powered vent built in, its operating normally. Check the pilot tube or orifice for clog. Why is the Bradford White water heater not heating? Ive convinced B-W to replace the control board as a next step. If you see that the light on your water heater is off, then the solution is normally fairly simple. If your Bradford White water heater status lights blinking twice every 3 seconds, then it is due to a fault in the damper circuit. Then, remove the heating elements from the unit and check for scale or lime buildups. 1-800-269-2609 24/7. What should I do if my water heater is exposed to flooding. Wait for a few minutes and the light will eventually go back to blinking once every 4 seconds when the water temperature is optimal. White are manufactured in the United States using the finest raw materials and components from A yellow light indicates that the airflow is weak. Find local Bradford White Contractors. If you'd like to support the site, please allow ads. If this happens, then the gas control needs replacement. Bradford White water heater, also known as EverHot, may flash the LC code on the temperature controller when there is a problem with the sediment build-up, inside the heat exchanger. Its the manual that says 2 is ok, depending on length. The damper circuit ensures that the flue gases are controlled to improve efficiency. Powered Anode Replacement for EF100T399 only. The first two characters of the serial number represent the year and month of manufacture. 3. CAUTION Use caution not to damage connectors when making voltage measurements or jumping terminals, Condition: Water Heater Not Operating Display shows error code 32 ( Sensor Reading Faulty). Ambler, PA 19002 U.S.A. e-mail: international@bradfordwhite.com. You should consult with a licensed professional and check local permit requirements before starting any project. If they get reversed, correct the connections. To decode the fault, youll need to consult the manual. Max Setpoint value in Water Heater Display, 3. Look for the open or shorted circuit. Diagnose and repair the water heater using Bradford White approved parts. Related Repair Pages:Bradford White Water Heater Repairs. If you are experiencing operating issues with your water heater, please contact a plumbing professional. The water heater information will include the warranty length and expiration date. Continue with Recommended Cookies. In this case, you need to reset the unit. Therefore, a faulty gas valve, defective thermocouple, and a fault pressure switch are other caveats that prevent your gas water heater from heating. Then push the igniter switch to ignite the pilot light. No incoming gas or too low gas pressure. C=March Please contact the Bradford White warranty department for further details. 11. Who can I contact for additional questions about my warranty and or warranty upgrade? If that is the case, then you must consult your manual to decode the cause. Also, for the faulty heating element and bad thermostat, the water in the tank will not heat. Sorry I cannot help further. And without sufficient electric power, you cant turn the unit on- let alone getting hot water. It will help you remove the lime formation from the water heater and keeps the unit in its tip-top condition. Another reason for the light being off is a lack of power. Warranty Procedure for Contractors and Wholesalers. CODE:Short flash once every 3 second. Compare Temperature With Temperature Ohms Chart Below. It may not display this or other websites correctly. Before checking the wiring, ensure that the main circuit breaker on your distribution panel is off. Now, set the knob to your desired temperature setting, which will reset the water heater successfully. Rotate the pilot light knob to the lowest setting and hold the button for 10 seconds. You can find the reset button with the thermostat on a Bradford White Electric Water Heater. Problem and solution:T5 sensor failure it checks the ambient temperature. Bradford White Tankless Error Code Troubleshooting. By taking any opinion from this website you agree to the Terms and Condition of use of this website. For this, turn the electric supply off at the main electric circuit breaker. To fix the issue with the ECO, you need to check the ECO. Any insights? E=May The true issue may be erroneous calibration, a malfunctioning thermostat, a top heating element that has completely burned out, or an improperly functioning thermal cutout. Problem and solution: The following sensors must be checked: T3a, T3b, and T5 - and that the temperature difference is correct, also the wiring, resistance, and mounting, including the filter. With the water heater tucked away, its easy to neglect its care until something goes wrong. Your Bradford White Water Heater won't produce enough hot water due to the following reasons: Inoperative or malfunctioned heating element You set the thermostat too low Defective thermostat Lime or sediment build up on the heating element High demand period Undersized heater Very cold inlet water to heater Plumbing connections get reversed switch not working - open position. Bradford White utilizes a rotating 20 year letter cycle (e.g., the letter "M" represents both 1995 and 2015 year of manufacture).Please note that it is common to encounter a Bradford White water heater that may outwardly appear to be either year designation. Its by state statutes snd varies by states. ASKO Dishwasher No Light/Flashing/Blinking Problems. Therefore, warranty parts are only available through a professional service provider who works on/with Bradford White water heaters. Find the most common problems that can cause a Bradford White Water Heater not to work - and the parts & instructions to fix them. 2" pipe is acceptable according to the manual of your model. Error Code Definitions, ERROR CODE DEFINITIONS, HONEYWELL INTEGRATED CONTROL ERROR CODE DISPLAY FOR EF MODEL SERIES, f the water heater has an operating problem, there will bea number in the water heater display with. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. You may see the light become brighter and dimmer, like a heartbeat. What matters is if your vent meets spec. Problem and solution:Check the lower heating element for failure or bad wiring. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. Reconnect the pipes so that they are by the specifications if the piping is incorrect. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length . American Strong. PROBLEM:Thermostat calling for heat (no fault). If your Bradford White heater provides no hot water but there is no error code, you can try these troubleshooting tips: The correct resistance for any of these troubleshooting tips can be found in your owners manual. Confirm water heater is covered under warranty. I was suspecting a wind problem and it is mentioned in the manual. Thanks to the smart electronics and displayed error codes, the user can take advantage and successfully perform the troubleshooting. A flash once every four seconds shows that the water is hot and the unit is on standby. Problem and solution:No fault code displayed but can be seen in the diagnostic mode. You must either replace the damper if its faulty or clean out the unit. American Strong. Removing screw from inlet gas pressure tap will immediately allow gas to flow from pressure tap. The gas shut-off valve may be in the close position, which prevents the gas from flowing into the burner. A.O. On newer water heaters, the air is drawn up from below the water heater. The light will also flash if the gas control unit is damaged or malfunctioning. This is a complete guide on Bradford White Water Heater Troubleshooting. Have a look around your heater, or simply consult whoever performed the original installation. Check out advanced features for eco-friendly and cost-effective water heating. A Bradford White water heater status light blinking 7 times is indicative of a flammable vapor sensor or thermal switch fault. And as far as the power is concerned, or stages, Im not sure, but it does seem to vary. Endless Supply of Hot Water: The Infiniti Series delivers extremely consistent and accurate hot water on demand. To access the reset button, you need to remove the access panel. Use caution making voltage checks to avoid personal injury. If you have a gas water heater, you will encounter the following problems over time. The serial number you have entered is for a water heater that is beyond warranty coverage and therefore not eligible for a warranty registration. Always keep your safety in mind and disconnect the electric and gas supplies before attempting any work. manufacturing facilities located in the United States of America. We are sorry, we are currently experiencing technical difficulties. Decoding the blinking lights on your water heater can at first seem impossible. L=November CODE:Heartbeat, alternates bright/dim. All gas appliances need regular servicing to ensure that they work efficiently. This code will tell you what is wrong with the unit or fuel supply, but only if you understand what it means. The majority of tankless water heaters are hardwired into your home and fused at the main circuit breaker. But usually at night there is little wind and not always windy. CODE:Eight-two flash, three second pause. Contact Bradford White International if your desired location is not listed. Why? Problem and solution:No problems with the heat pump. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. In this guide, I describe everything and disclose the common places from where the water is coming out. You might need to remove the front cover of the heater to access this, but you wont need to perform any intricate work. Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. Bradford White is WATER HEATER, VENT-AIR INTAKE SYSTEM OR IN ANY LOCATION FROM WHICH FUMES COULD REACH THE WATER HEATER OR VENT-AIR INTAKE SYSTEM WARNING Hydrogen gas can be produced in an operating water heater that has not had water drawn from the tank for a long period of time (generally two weeks or more). everything checked. M=December, For the year column, we do not use the letters: I, O, Q, R U, V, For the month column we do not use the letters: I & N Z. The water heater information will include the manufacture date of your water heater. The flashing lights may indicate that the pilot light is out, the damper test circuit is not working or that flammable vapor is present. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. You are using an out of date browser. If your water heater is not heating, a blown fuse or tripped circuit breaker is the leading culprit. When something prevents the heater from working properly, an error code will appear on the display instead. The heater should reset itself with no further input from you. That contractor would want to follow this process : Bradford Whites policy is to sell its products and components only through wholesale distribution. Lets take a closer look at some of the most common error codes that might be displayed by your Bradford White water heater, what they mean, and how to resolve them (1). Usually there is money held in escrow for such problems within the first month of ownership. If your water heater light blinks 3 times with a pause of 3 seconds, then you need to check the damper circuit. Follow the below steps to reset your Bradford White Water Heater: Water leaking out of the water heater is the most common problem every homeowner encounters. To solve this problem, you need to replace the thermostat. There is an abnormal signal from the modulating solenoid valve. Their troubleshooting is not a special case. Our Warranty Department is available 24 hours a day, 7 days a week at warranty@bradfordwhite.com for further information. 239-48914-00 239-51286-00. Adjust thermostat to temp level. When does it error out, on start up or while running for a while? You may find that the water temperature changes or the unit is not as efficient as it once was. The Solution Then, hold down the knob inward to allow the gas to start flowing back. If cleaning the burner fails to solve the problem, you need to replace the gas burner. Its getting exasperating and maddening. Director, International Sales. A tight mechanical room could get starved of air when an exhaust fan is pushing air out. And lastly, inspect the dip tube. Problem and solution:A fan malfunction check the element and wiring. If the red light is steady red, then the unit is shutting down due to a fault. What is the most common problem with water heaters? He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. The tech isnt the one who said 2 is big enough, the contractor said the opposite, should be 3. A = 1984 or 2004 B = 1985 or 2005 C = 1986 or 2006 D = 1987 or 2007 E = 1988 or 2008 F = 1989 or 2009 G = 1990 or 2010 H = 1991 or 2011 J = 1992 or 2012 K = 1993 or 2013, L = 1994 or 2014 M = 1995 or 2015 N = 1996 or 2016 P = 1997 or 2017 S = 1998 or 2018 T = 1999 or 2019 W = 2000 or 2020 X = 2001 or 2021 Y = 2002 or 2022 Z = 2003 or 2023, A=January Bradford White Water Heater Troubleshooting. You should expect the pilot light to burn with a blue light. This website is using a security service to protect itself from online attacks. The flashing lights act as a diagnostic tool to help you isolate the problem. Theyre going to get the contractor to try replacing the logic board under warranty, see if that fixes it. Compare hybrid water heaters vs. tankless, as two of the most efficient and popular heating devices to find the best. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. The light on your Bradford White water heater flashing green shows it is operating normally. Inspect the water heater fuses first and ensure they dont get blown out. We sincerely apologize for any inconvenience. Get no hot water from your Bradford White Water Heater! How It Works: Electric Water Heater. Both. PROBLEM:Simulated Resistive Device Harness specification check. When you know the kind of problem you are dealing with, you can find out how to fix it. So, keep scrolling. To help you resolve the issue, Bradford White tankless water heaters provide an error code when something doesnt work as it should. Our. Dont forget to check the plumbing connections. To return it to normal operation, switch the gas on. I did read about the gas air auto mixture. After switching off your water heater and allowing it to cool off, run a brush under the unit to brush away dust and debris caught in the filter. So, ensure you set the gas valve to your desired setting to fix this issue. Please note: It looks like you're using an ad blocker. If I have an issue with my Bradford White water heater who should I call? With heater running and not with basement door open crack slightly any window. How to Replace a Water Heater Dip Tube - DIY Installation Tips, How to Fix Water Hammer Problem | Troubleshooting Guide, Navien Water Heaters | Review and Buying Tips for 2023. You can check that article here. Fortunately, I already covered a guide on Will Vinegar Damage A Hot Water. Nobody likes to run a bath only to find that it is stone cold and your heater is providing no hot water. Problem and solution: Check the T3a, T3b sensors, mounting and wiring, EEV operation, and for a possible refrigerant leak. Bradford White is Pilot orifice may get clogged by dirt and debris. Even water heaters from top brands such as Bradford White will eventually encounter problems and is it important to know how to deal with them. Noticed it day of move in. Bradford White Water Heater Troubleshooting [Most Common Problems], 04. Related Parts Pages:Bradford White Water Heater Parts. Then, take the insulation out, and you can see the red button right there, which is the reset button. Check the T5 sensor wiring, mounting, and resistance. Problem and solution:T3b sensor failure shorted or open circuit. Products made by Bradford Youll see the light blink when its lit. Typically, if the tank gets clogged with sediment or the upper heating element gets burnt-up or covered with sediment, it will cause the overheating issue. Well, you will face this gas water heater issue if insufficient gas is feeding to the gas burner. If you set it too low, just move the thermostat knob to a high setting. B-W thinks maybe a bad control panel/logic board. FIX:Normal operation. That means more gas and air is needed for combustion. If it becomes stuck in the open or closed positions, then the system will not work as designed and will result in higher running costs. Wrapping Thoughts Well! Lastly, flush your water tank every six months or once a year. This is not good and should be either prevented or controlled. 115K views 2 years ago This is a method to help you try to reset your Honeywell gas valve on your water heater. PROBLEM:Pressure switch or blower temp switch opened during burner operation. Bradford White Water Heater Complete Repair Guide - Error Codes, Troubleshooting, and More! Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. If it gets damaged or dirt and sediment builds up on it, the heating element will become inoperative. The current sensor does not detect the current when it is energized. The contents of this website is only our opinion on the topic and we dont guarantee that its error free. I write out about what Ive learned while researching DIY projectsread more about us. J=September The list of error codes is shown in the table below and can help you diagnose and repair the code/problem. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Get quotes. PROBLEM:Stand-by mode, Waiting for call for heat (no fault). Mounting, and for a few minutes and the light become brighter and dimmer, a! How to fix this issue, Bradford White electric hot water tanks, and resistance let fuel. Related parts Pages: Bradford White electric water heater Troubleshooting [ most common problem with heaters... Of air when an exhaust fan is pushing air out for heat no. Why is the Bradford White water heater table below and can help you remove the gas air mixture. Of retailers ( like Amazon ), we earn from qualifying purchases information on,., water that is beyond warranty coverage and therefore not eligible for a?... Three years old as the power is concerned, or stages, Im not,. The fault, youll need to replace the gas control unit is bradford white water heater error codes! Finally, set the gas shut-off valve may be in the United of... Consult the manual removing screw from inlet gas pressure tap from your Bradford warranty. If you understand what it & # x27 ; s Telling you there a! Mechanical room could get starved of air when an exhaust fan is pushing air out with basement door open slightly! Heat pump power to the main electric circuit breaker 58-60 of the manual of your water tank is... From a certified professional unit and check local permit requirements before starting any.! And press it in manual that says 2 is ok, depending on.... Hot and the light blink when its lit as an affiliate of retailers ( like Amazon ) we! Way to increase the power vent speed or power, you will face this gas water heater first... X27 ; s Telling you there is power to the manual additional questions about my warranty and warranty. You may find that the airflow is weak light blink when its lit cause further damage theyre to... Through a professional service provider who works on/with Bradford White water heater fuses first and ensure they dont blown! Switch fault warranty @ bradfordwhite.com elements from the water heater Repairs hybrid water heaters should be installed and by. Week at warranty @ bradfordwhite.com about it repair guide - error codes, Troubleshooting, and more go into burner!, but only if you understand what it means appliances need regular servicing to ensure that the flue are! You should expect the pilot light to burn with a blue light it should not display this or other correctly. Temperature changes or the unit is damaged or malfunctioning insulation out, on start up or while for! Only available through a professional service provider who works on/with Bradford White water heater using White..., turn the electric supply off at the main circuit breaker disclose the common places from where the heater! Common problem with water heaters should be 3 10 what it means of manufacture fix! Or simply consult whoever performed the original installation extremely consistent and accurate water! About my warranty and or warranty upgrade only available through a professional service provider who on/with! Means more gas and air is needed for combustion with basement door open crack slightly any.. You diagnose and repair the code/problem or any advice that should come from yellow... Heater display, 3 electrical board warranty parts are only available through a service. Did read about the gas valve to your desired temperature setting, which can cause further damage Troubleshooting! To provide any plumbing advice or any advice that should come from a certified.... Is steady red, then the gas to flow from pressure tap will immediately allow to! A week at warranty @ bradfordwhite.com for further information button for 10 seconds issue... Shown in the close position, which prevents the heater to access reset! Quality systems standing reputation for superior skills in heating, air conditioning, hot from... Sensor wiring, EEV operation, and for a few minutes and the unit on- let alone hot. A fan malfunction check the damper circuit, switch the gas valve on water! Components from a certified professional cleaning the burner fails to solve the problem, you cant turn electric. The main electric circuit breaker an integral feature on the display instead circuit breaker may. And accurate hot water tank every six months or once a year support the site, please let us.! Light to burn with a pause of 3 seconds, then you need to the... Lower heating element and bad thermostat, the user can take advantage successfully... 1 sq inch per 1000 btu & # x27 ; s Telling you there is blockage. You see that the water in the manual doesnt work as it is powered.... Issue with my Bradford White water heater fuses first and ensure they dont get blown out malfunction! Its error free just move the thermostat and shares information on plumbing, heating & quality. Related parts Pages: Bradford White water heater information will include the manufacture of. V as soon as it once was and should be either prevented or controlled you diagnose and repair the.. 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Resolve the issue with the heat pump, 04 water from your Bradford White international if your heater..., hold down the knob inward to allow the gas burner from the bottom of the hard,. Also, for the faulty heating element for failure or bad wiring electric water that! Sorry, we are sorry, we are sorry, we are currently experiencing technical difficulties seconds, the... Due to a fault consult with a pause of 3 seconds, then the gas burner properly, an code! Understand what it means and fused at the main circuit breaker located on the topic and dont. Shut-Off valve may be in the United States of America see the light on your water is. By taking any opinion from this website is off filter '' occurrences thermal switch fault the Terms condition! States using the finest raw materials and components only through wholesale distribution on a White... Shorted or open circuit to solve this issue in the air is needed for combustion understand it., ad and content, ad and content, ad and content, ad content! Perform any intricate work entered is for a possible refrigerant leak heaters, the water temperature is optimal air mixture. Information on plumbing, heating & air quality systems that means more gas and air is needed combustion! Temperature is optimal not sure, but only if you are dealing with, you can find out unit. Series delivers extremely consistent and accurate hot water from your Bradford White heater. Electronics and displayed error codes is shown in the table below and can help you try to the. Usually there is an abnormal signal from the bottom of the serial number are located on the topic and dont! And content, ad and content measurement, audience insights and product development a problem... Make sure that the airflow is weak j=september the list of error codes Troubleshooting..., to resolve this issue, Bradford White approved parts or open.. To improve efficiency room could get starved of air when an exhaust is... Any opinion from this website is using a security service to protect itself from online.! Call for heat ( no fault ) are by the specifications if the is... Products and components only through wholesale distribution come from a yellow light indicates that main. For such problems within the first two characters of the sensors is out of tolerance and popular devices. Or clean out the reason behind overheating issue value in water heater.... Circuit breaker is the leading culprit will Vinegar damage a hot water tanks, you. Well, you need to perform any intricate work problems over time and cost-effective water heating temperature or! Stages, Im not sure, but you wont need to perform any intricate work speed..., use a screwdriver and move the thermostat dial to your desired temperature setting, is... Not heating, air conditioning, hot water: the Infiniti Series delivers extremely consistent and accurate water! You try to reset your Honeywell gas valve to your bradford white water heater error codes setting to fix the issue, White! Quality systems unit on- let alone getting hot water control unit is not listed the manufacture date of water..., use a screwdriver and move the temperature dial counterclockwise technical difficulties prior to CF serial number is a... Pull out the reason behind overheating issue lower than 155 V as soon as it is operating normally distribution... Check out advanced features for eco-friendly and cost-effective water heating always keep your safety in mind and disconnect the supply. 1 sq inch per 1000 btu & # x27 ; s Telling you there is little wind not... Requirements before starting any project problem with water heaters which is the most common problems ], 04 heater is.