I opted out of (marketing emails), so why did you send me this email? Once you place an order, the payment will show in your account as pending until we send the products to you. Safety starts with understanding how developers collect and share your data. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. Sometimes things can go wrong but dont worry, as we can help. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. Free Gift at 350AED. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion. Remember to ask for a receipt as proof of sending. Check everything is correct and you're good to go! If you have a question about shopping with us or about an order, you have already placed, you can contact Customer Services using our online Message Centre. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. Buy Myprotein Clear Whey Isolate - 20 Servings (Tropical Dragonfruit) on Amazon.com FREE SHIPPING on qualified orders Skip to main content . Enjoy an EXTRA +5% OFF your first order! We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. account or by using one of our various contact options, which can be found by We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! You are also entitled to contact your local supervisory authority for data 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). It has not been transferred outside the THG group. Finance available from other lenders is not covered by this regulatory arrangement. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. personal data have come to an end; where you object to our processing of your e. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. Vegetarian. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. Once your order has been dispatched you can find the latest status of your order by. You'll note the customer pays the return costs, and custom orders are non-returnable: The company sets out its own refund conditions, which give customers 30 days to return items rather than 14: For services, again, you only need a brief clause setting out the rights to cancel. We'll send you an email within an hour to let you know if it worked. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. Myprotein | 44,602 followers on LinkedIn. 3. 1. (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. Use the tab key or shift plus tab keys to move between the menu items. Plus, we ship all items separately, making sure you get what you need as quickly as possible. Our BCAAs are obtained from different sources depending on their diet suitability and ingredients. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. You can send our Customer Service team a message while you're in your account. Our #1 protein powder for your everyday nutrition! Must be like-for-like (size, flavour and quality). We will comply with any requests to change of legal owner in relation to databases in which you are included. To start your return, follow the steps located within the returns policy by clicking HERE. There will be no cash or other alternative to the prize offered and prizes are not transferable. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. This is just so we can keep our customers safe! There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. If you can't cancel then you can send the item back to us. . MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. 50. A new customer is a natural person who has not previously placed an order with us (a "Referee"). Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. requests regarding your personal data, or if you have any questions or concerns You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. If you need any support please contact us. We will submit periodic charges (every month, 2 months, 3 months or 4 months, as selected by you) without further authorization from you, until you opt out of auto-renewal on your My Account page by using the Cancel Subscription button. Just head over to our sign up page to join our Myprotein community for everyday nutrition tips, gym tricks, and access to the best sports nutrition products out there. We'll send you an email within an hour to let you know if the cancellation worked. We will notify you via email when we have processed your return. The prize cannot be exchanged, refunded or transferred. We reserve the right to change this Returns Policy at any time. What should I do? Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. Your account makes it easy to keep track of all your orders. The best Myprotein UK discount code available is ZERMATT. Post Your Return. You confirm that the credit, debit card or PayPal account that is being used is yours. 35% Off Proteins . Where you have purchased the goods or services as a consumer (i.e. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Myprotein, including the execution of deeds and documents, at the request of Myprotein. We provide a self-serve option so that you can process your return quickly and easily. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). We take pride in our products so were sorry to hear youve received your order damaged. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. *Please note that in order for a return to be eligible, it must be in pristine condition and raised within 30 days of receipt. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. The Myprotein Gift Voucher is available in 10, 25 and 50 denominations and enables you to give a gift when you dont know what to buy. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. (ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American express card, with THGPP LLC (trading as https://us.myprotein.com/) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA; (iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American express card, with Skincarestore Australia Pty Limited (trading as https://au.myprotein.com/) whose office is at G01, 38 Atchison Street, St leonards, NSW 2065 Australia (Not A Return Address); ('we', 'our', or 'us'). You can select your preferred payment method at checkout. There's no need to worry, we're DPA- compliant meaning we care about keeping your details safe. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. payment, you must cancel your order in advance. What should I do? For more information, please visit our Privacy Policy page. Are my personal details safe if I create an account? Each subscription order can be delayed no more than twice (making a total two months delay). Our range of vegetarian products are Halal suitable. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. Pro rata price beats are strictly at our discretion. You will receive your credit in the default currency of the Website. If you cannot find the answer to your question, please click here to send a message to our customer service team. to reattempt to process payment within 48 hours. How long will it take for my order to be delivered? Myprotein is very clear that for any . We're sorry to hear your code isnt working! This can take 3-5 working days from the date we receive the return. 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