5.4 Season Ticket purchases are non-refundable and no refunds can be made in respect of any matches not attended for any reason whatsoever. 3.8 Mobile telephones and other mobile devices are permitted within the Ground, PROVIDED THAT (a) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purpose); and (b) no Material that is captured, logged, recorded, transmitted, played, issue, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites. Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Terms & Conditions of Entry: (b) being (or appearing to be) drunk or intoxicated; (d) the sale or transfer (save as permitted) of a Home Match Ticket to any person; (e) the deliberate misuse of a Home Match Ticket; (f) any misrepresentation in relation to clause 1.2, above; (g) the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist; (h) the throwing of any object within the Ground that may cause injury or damage to people or property without lawful authority or excuse; (i) whether at the Ground, or travelling to a Match the use of foul, obscene, abusive and/or racist language and/or gestures; the chanting of anything of an indecent or racist nature; fighting, or engaging in and/or inciting violence; (j) bringing any of the following into the Ground (or using them within the Ground): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety; (k) entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse; (l) the supply of any misleading or incorrect information in any application; (m) any breach of clauses 2.4, 2.5 or 2.6 above; and. We will refund any advance payment you have made for products which will not be provided to you. Event Images: means the images from photographs and video footage of crowds and fans and other media content which we use and is created by us (or on our behalf) at football matches and events or as provided to us directly by individuals or groups themselves for our use. To redeem the refund credit, please contact the Box Office on 0344 372 1892 or email boxoffice@nufc.co.uk (or alternatively, for match day hospitality, the Hospitality Team on 0191 201 8444 and on www.nufc.co.uk).Refund credits are not valid for any Newcastle United away fixtures. Please provide your name, Supporter ID, home address, and, where available, your phone number and email address. 4. 5.1 If a Member loses or misplaces their Membership card, or has it stolen, they should report this to the Club as soon as possible. For more information, please contact Helen Scott: helen.scott@newcastle-falcons.co.uk or 0191 214 2809. 10.3 The invalidity or partial invalidity of any provision of these Conditions of Issue shall not prejudice or affect the remainder of these Conditions of Issue, which shall continue in full force and effect. All access to the Ground pursuant to an Away Match Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities). 18.1 In the event of the Club being prevented or delayed at any time from performing any of its obligations under these Terms by reason of any act, event, accident or other happening beyond the control of the Club or which cannot be overcome by means normally employed in performance and at comparable expense, including, without prejudice to the generality of the foregoing, strikes, lockouts, industrial disputes, riots, wars, civil disturbance, fire, explosions, storms, power failure, governmental or local authority or football authority regulations and requirements, loss of liquor licence and difficulties relating to venues other than the Clubs own property, then and in such event any such failure or delay in performance shall not be deemed to constitute a breach of the obligations of the Company but performance of such obligations shall be suspended during the continued existence of such act, event, accident or happening as aforesaid and all rights of the Company at the time for performance shall be extended for a period equal to the aggregate of: (a) the period or periods of continued existence of such act, event, accident or happening, and. You do not have a right to change your mind in respect of: (a) digital products after you have started to download or stream these; (b) services, once these have been completed, even if the cancellation period is still running. 10.1 Nothing in this clause 10 shall operate to exclude or limit the liability of either party for (i) death or personal injury resulting from its negligence, (ii) for fraud or fraudulent misrepresentation or (iii) for any other matter which cannot be excluded or limited by law. The Clubs full privacy policy is available free of charge on the Clubs website or from The Data Protection Lead, St James' Park, Newcastle Upon Tyne, NE1 4ST. As far as practically possible, CCTV cameras will not focus on private homes, gardens or other areas of private property. 3.4 The Club shall not accept responsibility for any delay that may be caused by any Booking Form which is completed incorrectly by the Client. 2.10 Where a Competition Image constitutes personal data, we process this on the basis of our legitimate interests: the Club promotes its engagement with fans / others and the competitions and prizes that are available for all participants further legitimate interests; and on the basis of the competition winners legitimate interests where they may like to publicise their success. 1.2 Season Tickets are for the exclusive use of supporters of the Club only. 2.6 The Club can provide basic first aid in the event of a minor accident. Of course, Newcastle United's potential as a super-club-in waiting has been clear for some time. 1.6 Newcastle United Tours Gift Vouchers are not redeemable for Box Office tickets, hospitality, or merchandise within the Club Shop or on www.nufc.co.uk. This list is not exhaustive and other purposes may be or become relevant. The Magpies' hierarchy, which is 80 per cent funded by Saudi Arabia's Public Investment Fund, has invested in excess of 250million in the squad since taking . 3.1 Subject to clause 3.3, below, the Home Match Ticket is issued for your sole use and you shall not sell, dispose of, assign, transfer or otherwise deal with the Home Match Ticket or the benefit of it to any other person without the prior written consent of the Club. . Review of St James' Park. 1.1 Data subjects may make a request for disclosure of their personal information and this may include CCTV images, Competition Images and / or Event Images (Data Subject Access Request). anything similar to any of the events described in clauses 11.1(f) to 11.1(j) happens to any holding company of the Client or the Client. It is therefore important that you read and accept the terms and conditions before submitting any order. 3.4 This policy covers all football supporters, Premises attendees, NUFC affiliates, Premises event participants, sporting players, entertainers, Premises event organisers (and their employees and contractors), Premises licensees, NUFC employees, directors, officers, consultants, contractors, freelancers, volunteers, interns, casual workers, zero hours workers and agency workers, and visiting members of the public. A Data Subject Access Request is subject to the statutory conditions from time to time in place and should be made in writing, and will be received, treated and conducted in accordance with NUFCs subject access policy and applicable Privacy Policy here. 14.5 Monitoring Calls: We may monitor or record calls for security purposes and to improve the quality of our services to the Client. 2.5 Staff using surveillance systems will be given appropriate training to ensure they understand and observe the legal requirements related to the processing of Data and Personal Data. Any Match may be cancelled, postponed, abandoned during play or rearranged and the dates and/or kick off times of all matches during a Season may be subject to change for any reason including factors outside the Clubs control such as, without limitation, pandemic, Covid-19 related guidance / laws / regulations / restrictions (whether at local government level or national level or football authorities level), adverse weather conditions, television broadcasting or cup competition requirements. Should an away allocation be taken on 'Sale Only' terms, then no refund will be permitted. It will also include those whose duties include working with Event Images and/or Competition Images for promotional or other commercial purposes. In total, 9,500 Newcastle fans bought bonds, paying 4.5m to Newcastle United. 4.7 Neither a Membership Card nor the benefits of Membership may be transferred to any other person. 1.8 We will not use, share, broadcast or otherwise make public any images of individuals that are obviously private, or we believe may potentially cause offence, embarrassment or distress. 7.4 In the event that your Away Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). In the event of any cancellation and withdrawal in accordance with this clause 3.6, no refund shall be payable. Apply online or in branch. 3.3 If more than one Away Match Ticket is issued to you, one Away Match Ticket must be retained by you for personal use (subject to the provisions below) and the other Away Match Tickets may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Away Match Ticket and such transfer does not take place in the course of any business or for the purpose of facilitating any third partys business. 2.1 The Client shall be entitled to attend the guided tour (Tour) referred to on the Booking Confirmation at St James Park, Newcastle upon Tyne NE1 4ST (Stadium) upon issuance of the Booking Confirmation, at which point a contract will come into existence between the Client and the Club (Contract) subject always to payment of the contract price specified in the Booking Confirmation in accordance with clause 6 ("Contract Price") and the conditions set out in clause 3. The Duchess of Cornwall will be crowned Queen beside her husband Charles during his Coronation. Got PC tickets for Aston Villa. We will ensure reasonable contractual safeguards in accordance with relevant Data Protection Law are in place to protect the security and integrity of the data. Follow the latest Newcastle United news with Sky Sports - includes breaking stories, transfer news, video highlights, latest results, rumours and player interviews. 4.4 In order to obtain a refund, the Away Match Ticket must be returned to the Club's ticket office no later than 72 hours before the commencement of the Match. 1.2 Once you have completed your order, you will be asked to confirm that it is correct. 2.8 The processing of personal data contained within Event Images is a legitimate business interest of the Club; to promote, publicise and celebrate Club activities and participation in competitions; to establish and maintain the Clubs role as part of the regional community and encourage its relationship with fans / supporters / residents and the community fabric; and to create revenue to contribute towards the funding and commercial success of the Club. 10.5 The Club will take reasonable precautions for the security of the area where the Tour is provided but the Club will not be liable for the loss of or damage to the property of the Client and/or their guests, whether from or in or at and/or near the Stadium or the Clubs premises. Get the latest injury updates, player news and more from around the league. 3.3 The Club will endeavour to provide a safe online experience, however the Club is not liable for any risk of viruses or other damages. Earned the Beer of the World (Level 2) badge! However, we recognise that this may raise concerns about the effect on individuals and their privacy. "Official Ticket Exchange" means the Club's authorised ticket resale facility [which as at the date hereof is [insert details of secondary ticketing partner or Club ticket exchange site/ process]; Safeguarding means preventative and reactional measures taken by the Club to ensure; the risk of harm or mistreatment of children, young people, or vulnerable adults is minimized; the health and wellbeing of children, young people or vulnerable adults is not impaired whilst engaging in Club related activities; an environment exists that supports the best possible outcomes or life chances for children, young people and vulnerable adults. The policy will be regularly reviewed to ensure that it meets legal requirements, relevant guidance published by the ICO and industry standards. Friday. 20.7 Notwithstanding any other provision in these Conditions of Issue and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Conditions of Issue. If the Client wishes to make a change to the Booking Confirmation during the Contract Term, the Client must contact the Club. 11.3 The Club may assign and/or sub-contract any of its rights and/or obligations under this Contract with the Client. Gift Vouchers cannot be resold, transferred for value or redeemed for cash. Without prejudice to the general nature of the above, the following actions shall constitute serious breach of the Conditions of Issue and/or Terms & Conditions of Entry: (d) the sale or transfer (save as permitted) of an Away Match Ticket to any person; (e) the deliberate misuse of an Away Match Ticket; (i) whether at the Ground, or travelling to a Match: the use of foul, obscene, abusive and/or racist language and/or gestures; the chanting of anything of an indecent or racist nature; fighting, or engaging in and/or inciting violence; (m) any breach of clauses 2.2, 2.4, 2.5 or above; and. 2.7 In many cases, images that are crowd shots only will not constitute personal data, as individuals will not be identifiable to the Club from those images. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. 6.2 All prices quoted by the Club (whether orally, in writing, or upon the Clubs websites) are exclusive of VAT and any other sales tax or similar imposition, which will be added to the Booking Confirmation at the then prevailing rate. Zumtobel Group. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect. 3.6 Any Away Match Ticket obtained or used in breach of the Conditions of issue and/or Terms & Conditions of Issue shall be automatically void and all rights conferred or evidenced by such Away Match Ticket shall be nullified. 8.3 Any person who behaves in contravention of the terms of this clause 8 or acts in a manner which the Club considers (acting reasonably) is likely to bring the Clubs good name into disrepute or is otherwise for any reason barred or banned from entering the Clubs premises, may at the Clubs sole discretion be ejected from such premises and refused admission subsequently to any part of the premises by means of any ticket admission or Package. Would be willing to swap for a male/female watch of similar value. Data Processors: are any person or organisation that is not a data user (or other employee of a Data Controller) that processes Data on our behalf and in accordance with our instructions (for example, a supplier which handles Data on our behalf). Newcastle, England. The Club reserves the right to require the immediate return of the Season Ticket at any time. 2.5 Where an image constitutes personal data, we may need to seek the data subject(s) consent and provide them with information about our intended use of that data, before we use it, depending on how we intend to use that image. 2.7 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. 8.1 All Away Match Ticket holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and may also be used in accordance with the NUFC CCTV and Imaging Policy as updated from time to time and available on the NUFC website at www.nufc.co.uk. not bring onto the Clubs premises or use within the Clubs premises any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to a Match or the Stadium; except that mobile phones shall be permitted within the Clubs premises provided that they are used for personal and private use only; refrain from swearing, spitting, adopting unruly, inappropriate, offensive or illegal behaviour, committing acts of racial abuse or other discriminatory behaviour as to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or committing any offence under the Acts set out in 9.1I(i) above; undertake that alcohol will only be consumed in a responsible and safe manner and ensure that no Guest under the age of 18 will consume alcohol on the Club's premises; refrain from bringing any food or beverages on to the Clubs premises, or on to any other premises at which the Match Day Hospitality is provided; use the Clubs premises, and any other premises at which the services subject of this Contract are provided, at all times in a proper and lawful manner and not cause nuisance, annoyance or inconvenience to any person; not use the Match Day Hospitality and/or any access to the Match Day Hospitality as a gift, prize or similar or for any public promotional purposes or otherwise re-sell use of the same; not do anything which is derogatory to and/or brings the Club into disrepute; and. 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