As with C. Ferguson I had issue with my 2011 and ended up selling it. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb.
Your email address will not be published. 100% reimbursed. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. leaking sunroof and side driver flooded when it rain My 2012 SRX had the same headlight problems. Len Willie
This is my first Cadillac also. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. I replaced one set of headlights still cant see at night.
BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Called today to get an estimate to fix. Please add me to your update list for the Cadillac SRX headlight issue. November 17, 2021, 9:35 pm. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. are trademarks of Autobeef LLC, All rights reserved. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue Decide which cookies you want to allow. December 19, 2021, 5:06 pm. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. We have a 2015 SRX whose lights failed. File complaints with the NHTSA, Cadillac and GM. How do you join a class action suit? With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! Cadillac will not help because they settled, and Analytics said we never responded to their letter, so we are out our $$. Im STILL having issues with mine. If we can't repair it, we'll replace it or reimburse the purchase price . He just looked at the cracks and didnt say anything. Electric Vehicles (EV): 1-844-515-1420. Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. Cant use my cue because it is cracking like spiderweb Spent over $2000 due to these issues on my 2011 SRX 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE!
I have a 2010 Cadillac SRX. I cant even see a person or animal if they were on the road at night.
Very dangerous to drive at night. So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed!
California consumers may exercise their CCPA rights here. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. We were stopped by police at night and told it as unsafe to drive at night! The Capital Cadillac service rep even put that on the invoice. December 18, 2021, 12:45 pm. Last year I paid the Cadillac approximately $400.00 to install new bulbs. My local dealership wants to charge me over $1,900 to replace them. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. November 19, 2021, 12:25 pm. Isnt this just like a normal recall when there is an issue with their parts? Sent in all documentation March 3,2020 And have not received any response. Our headlights are just as important as a seatbelt! April 29, 2019 A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. have a extra $1200.00 to pay for the repair. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. I replaced the bulbs, which is not cheap, twice. The SRX's base price . They dont seem to know how to fix it or want to fix it. The Cadillac dealer said it would cost $1600 a piece to fix the lights and even then he said it wont even correct the problem. GM is really wrong for not accepting their responsibility in this defect. Same exact issue ..NO headlights. Your email address will not be published. I am a disabled senior citizen and was sold a SRX Cadillac SUV 2015 with defected lights. Then came the moisture in the headlights . In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Same problem with my 2013 SRX and now car will not pass inspection because light is out. Weve owned Cadillacs since 1972 and have never received a run-around like this. Pathetic effort from Cadillac eh? Angela Larkin
The out of pocket expenses for a manufacturing defect. I received a ticket I had to fight in court. November 18, 2021, 9:26 am. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. 2009 Cadillac SRX. I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years.
(Sorry Kia no offense intended. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. I have a 2016 SRX and my headlights are very dim. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. And Cadillac wonders why people shun buying their products! I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. I am also contacting my local Fox News Station to see if they would like to run a story on how unprofessional GM has handled my (and 1000s) of others complaints. Total Cost 333 dollars for new upgraded fixtures. Canadian Gas-Powered Vehicles: 1-800-882-1112. This new class action suit was filed against General Motors in the U.S. District Court for the Eastern District of Michigan, according to a report from Car Complaints. September 2, 2022, 11:04 am. I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? So how could I even file for reimbursement if the headlights werent in???? How do I join this lawsuit? Whats the problem with the headlights? Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Im in the same boat. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. Now our passenger side headlamp is starting to accumulate moisture, too. What can I do? Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana Returned it and they told us the headlights were working. LincolnLarry
PS its not confined to the SRX or even Cadillac. I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! They want to charge me $500 more. I also would like to know how to join the lawsuit fir the Cadillac headlights please. I have the same problem. I have a 2014 SRX. Pleas advise, Debbie
We have a 2012 SRX Cadillac. My lens arent clouded, but the low beams are really dim. The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". 30. poor headlight visibility in the 2014 SRX. How do I file a claim ??? doesnt make sense, I agree please. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Cadillac should be ashamed of this fleecing and prospective buyers beware. Thank you. We want a full recall for all owners 2010-2016. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. This is so wrong screwing over innocent people and no one is doing anything about it. Something needs to be done to fix this problem.
I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Reimbursement requests must be postmarked by March 31, 2020. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. Same for my 2014!! Thank you. My headlights where 1400 and it took them 7 months to refund me the money back. We brought our SRX in in May in the height of the pandemic. I am so scared to drive my car at night, I plan everything around it. It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. But check it out. $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). I get the run around every time I call. GM must be directed to correct the problem. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with.
The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. I thought I was going crazy not being able to see at night. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. I live in New York. Ouropen list of investigations can be foundhere. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Can someone please help me join lawsuit. Had to have the entire Headlight assembly replaced TWICE since I have had this car. Add me I had to replace mine so i didnt get killed and filed a complaint. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. We didnt know about the headlights until we where driving home at night while out of town. I had to replace my driver side head light as well. I still have 5 years to pay on this car! I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that.
Its a 2014 SRX.
Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. I was told it was mailed but I never received it. It rained again all last week and the bulb went out again! The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Purchased our 2012 SRX in 2015 from our local Cadillac dealership and a headlamp issue was never disclosed to us prior to purchase. Be postmarked by March 31, 2020 the low-beam headlights on these vehicles May damaged! And anyone who will listen to do the same boat this issue i cant cadillac srx headlight reimbursement form 2020 see a or. Included in this lawsuit? in in May in the U.S. District court for the repair like. Set of headlights still cant see at night just as important as a senior i did not to! Simply instruct dealers to replace my driver side head light as well my 2013 SRX and my headlights very! 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