In the bulletin, e*thirteen states it stands by its products and is confident that our pedal cranks are not the source of the issue. We asked Shimano and e*thirteen for comment on the spindle cracking issue. And with brands such as Merida and Canyon making use of internal wiring through the handlebars, the whole arrangement is quite tidy. 681 72K views 5 years ago If your E Bike is running a Shimano Steps pedal assist motor, there are a few maintenance points that you should know! 1. there are no additional ports on the SC-E5003 to connect the switch with. Damn, sorry to hear this especially since I own the same bike! The new EP8 drive unit provides incredibly quiet assistance under pedal load. It features the new Shimano EP8 motor and a 630wh battery. Plus integration looks like shit on those Nox bikes. Nothing like on an ebike. You are not alone. I like to see a dynamo recharging system when the bike starts to coast downhill. Wait, 23-27kms? If you have a problem you can reapair it very quick. If youre sprinting at speed, the Levo feels sticky and lazy in comparison to the drag-free EP8 motor. Currently, I own two e-bikes with a new 2022 Moustache Samedi 26 Fat 4 with the Bosch Motor on its way. Furthermore, the range estimation is more accurate in our experience too. Both bikes were fitted with e*thirteen cranks. Elsewhere on the forum, some riders report e*thirteen pedal cranks falling off the EP8 bottom bracket spindle (here and here), the exact issue TSB 156 addresses. You can't imagine what kind of thought must have gone behind that response? Specializeds Mission Control app continues to be the market leader in terms of connectivity, tuning options and user-friendliness. Shimano has put its long-running Steps E8000 format to pastor and heralds in its EP8 motor unit for 2021. They need to get their old skunk works team back together and gain real world feedback before promoting vaporware. Just remember to manually unpair your phone from the bike before you start riding again, as the motor wont engage while the system is paired to the app. Can't see the equivalent of a ribbed chainstay protector happening. Going the right direction in weight reduction. Hopefully your SC dealer will be the concierge for a warranty issue if it's a broke. When we see failures like this, it is incumbent on us to find the root cause and, if it is within our control, provide a resolution, reads e*thirteens statement. I feel like I've been missing out on so much! While there were limited options to tweak the levels of the old E8000 and E7000 motors, EP8 takes it to the next level, allowing riders to alter the motors torque, acceleration and general on-trail character, resulting in a more personalised experience for dialling your e-MTB in for your riding style and terrain. Also the bikes will be heavy as f*ck with an 820Wh battery. In comparison, you can get a Polygon Mt Bromo N8 with a Shimano EP8 motor for $7,899 AUD. Those Merida ebikes ride quite good too. What ever happened to grit?!?! I run the previous version steps e8000 and I think it's brilliant. Wowzers! The noise is easily demonstrated if you pick the back wheel up a few inches off the ground and let it come back down. It was one of the most fun bikes to ride. Der Shimano EP8 ist kleiner und leichter Nicht nur das Motorgehuse ist kleiner, auch das Innenleben des EP8 Motors. the rattle it because the sprag bearing that used to be used in most motors has been replaced by DT swiss style star ratchet drive rings. If I pull the E-trigger, it'll still be a Levo SL now that S has worked through the issues. - Range estimation is not reliable. Both brands were happy to respond to our enquiry, and Shimano is aware that e*thirteen has brought this issue to its attention. Pros - extremely quiet Cons - annoying rattling noisesums up 2020! Yesterday I drove down south to explore some new trail in Utah. Their heckler had complete battery failure, the ship date for a new one is close to the motor ship date. 2 full laps on the Shore is a good day and have done 3 of those without charging in between (usually in trail mode with boost for a section or two). Anyone knows what's are those white (ish) shoes the reviewer is using on some of the pics? One of the more intriguing aspects of EP8 is the ability to fine-tune the motors performance via Shimanos E-Tube Project app. Shimano get your shit together or just say that you're not going to find a fix. One owner reports a driveside failure on a Commencal Meta Power, the other on an Orbea Rise on the non-driveside. But on the premise of further, faster, more fun, that range at full noise is not gonna outdo the range & fun I get outta my bowl of cereal and some old fashion pedal power. LEARN MORE Latest stories View all stories Ebikes are cool but not quite refined enough to jump in yet. Wed much rather see battery life displayed as a percentage, and the option to customise the screen. No mention on the worldwide recall of the motor due to issues? I have the EP8 on a Commencal Meta Power. Assistance Character This adjusts the motors support level, which is how easily the motor delivers its power based on your input. Shimano said August was the best. In comparison, Shimano motors can be paired with third party batteries, and that opens up greater flexibility for bike designers (see the Orbea Rise and Pivot Shuttle for example). I was sure it was a motor issue till I realized I needed to put the speed sensor on the new wheel. It also responds a fraction quicker at the pedals, and delivers more overrun power when ratcheting the pedals over technical features up a climb. - Available on a wide-range of different e-MTBs, - Clacking noise can be annoying I want to use the Shimano EP8 motor for a small production of solar bikes. They must be under pressure to deliver units as this is at best rushed. Now, would we like to see Shimano eliminate the noise altogether? The Kiox head unit has a nice colour screen with plenty of useful data on it, but were not sold on the magnetic attachment and the fact that the motor wont turn on without the head unit. Another bike that features Shimano EP8 is the new Orbea Rise. This speed may be enough, but some people may find it very frustrating because from 25 km/h they have to make a gigantic effort to follow their teammates since the assistance is cut off or simply because they want to go faster. Durability and ease of maintenence is far more important than power in my world. The ability to customize the boost is very useful, with Shimano's app you can dial it in to your preferences. To rectify the issue, TSB 156 recommends owners apply the correct threadlock to the preload bolt, increase bolt torque for both the preload and pinch bolts, and remove the cranks inner seal to increase the crank and spindle spline interface and reduce the chances of false torque readings for the preload cap. I can only hear any motor rattling when I am doing really gnarly rocky downhill. Maximum power output sits at 500W, although the continuous power output is set at 250W like most motors. The inspection is done by removing the crank arms, thoroughly cleaning the spindle, and closely . Alex Evans is BikeRadars senior mountain bike technical editor. Its an unfortunate situation that we think could not have been predicted by any of the parties involved. Now well point out here that the Bosch Gen 4 motor exhibits a similar metallic clacking noise, since its internal gear system also employs a clutch. The Fora platform includes forum software by XenForo. On top of that, Shimano also appears to be cool with brands building their bikes with non-Shimano batteries. We have shared the results with Shimano and select OEM customers. Subscribe to Cycling Plus from just 13.50 and get a Lezyne Pocket Drive Pump, worth 29! So when the new version is so much better Refinement is all relative. Stab happy!". For those playing at home, that works out as a 21% increase over the existing E8000 motor (70 Nm) and a 42% increase over the E7000 motor (60 Nm). Basically any minor impact that causes the chain to bounce and tug at the chainring will result in noise. Can we get reviews this in depth for regular bikes? The belt-driven design is also a touch quieter when pedalling, and theres no clacking noise either. It's significantly more muscle, which was much-needed in order for Shimano to keep . me-bikes: Ibis Exie, Ibis Ripley V4, Ibis Ripmo V2. That's a 21% increase in power and just as much torque as the Bosch Performance Line CX motor. The thing is though, you do actually get used to that noise. The cheapest Specialized Levo is the Expert model, which sells for just shy of $16K. I have tested a few ones and to me best one is Specialized in terms of ridding feeling and refinement. Come join the discussion about bike parts, components, deals, performance, modifications, classifieds, trails, troubleshooting, maintenance, and more! Shimano doesnt state what those design differences are, however. Stay tuned, as well have an Orbea Rise test bike arriving very soon. No, you're running the latest EP8. But overall EP8 offers more of a quieter and gentler hum than the whine of the E8000 motor, and its also quieter than the Bosch motor too. On top of that, you cant tune the Bosch motor like you can with EP8 theres no fancy app, and the stock assist settings arent adjustable at all. This occurs if the cap is not correctly tightened or the factory-fitted threadlock hasnt been adequately applied, and if the crank arms pinch bolts arent tightened to their correct torque. All you guys "waiting" to get a ebike are blowing it..the bikes are refined trek rail no problems..going around the country slaying every trail I see chugging beer and laughing at all u haters.. believe me I guys will all be on one sooner than later. All bikes [have been] assembled with Shimano cranks since 2021 April.. So then it gets really confusing as it seems like the first bar lasts 30% and the last one 10%. There is zero stickiness at the pedals that we could detect. I'm not an ebike hater - but (you knew it was coming) - I can't ever see myself being able to justify the expense of one and I wouldn't like to risk a second hand one. - Can we have remaining battery displayed as a percentage please? I have to admit some of the comments make me laugh out loud while others score some points for being helpful and based on fact, not hearsay fiction. I do not have a car. Meanwhile, e*thirteens response places the ball firmly in Shimanos court. Funny that Shimano now budget e-bike motor builds? Though the new EP8 motor is claimed to be more efficient than its predecessor, there is of course more power too. We will have them soon available in all our subsidiaries (Canada, USA, Chile, Australia, NZ and Reunion Island) to reach all our customers worldwide.. IMO we're still in the pilot phase and have a lot of room for improvement. The actual mechanism works well but is very easy to break, just turn the allen key the wrong way by mistake..it also gets clogged with mud and doesn't work, then you break it trying to release the battery, Sometimes, you need to go fast enough that the trail is a blur to find clarity. And Im no anti-ebike merchant, been quietly awaiting the age/account balance when I can justify one actually. Posted Oct 21, 2020. Repair and maintenance of Bosch, Shimano, Yamaha and Brose eBike motors Repair and maintenance of eBike motors from the following manufacturers: Bosch Active Line, Bosch Active Line Plus, Bosch Cargo Line, Bosch Performance Line and Bosch Performance Line CX For more details on the full range of Bosch motors click here Maximum Torque This allows you to limit the maximum torque, with 10 levels of adjustment from 20 Nm to 85 Nm. The investigation has led e*thirteen to produce technical service bulletin 157 (TSB), published on its website on 14 October 2021. Anyone having problems with the charger? And we certainly wouldnt be upset if Shimano could quieten down the clacking noise. Alex is also a regular on the BikeRadar YouTube channel and BikeRadar podcast. 2a - Using a 5mm hex key, loosen counterclockwise and remove the preload cap. The newly shaped buttons on the EM800-L switch unit provide a nice tactile perch for your thumb to quickly flick between those settings. Uh oh, another one E-triggered. Why so delicate, bro? People know you're not running some old E8000 or E7000 motor. According to e*thirteen, the safety inspection is relevant to all EP8 owners, regardless of what cranks are fitted. Recalled but still was delivered with the rattle. only one port which needs to be connected directly to the motor. For a better experience, please enable JavaScript in your browser before proceeding. As expected, the new Shimano EP8 motor gets a hefty boost in power, with a claimed maximum torque output of 85 Nm. What settings you end up will depend on your personal riding style, and your expectations of range and power output. I haven't had the privelage to ride any bosch equiped bikes or other shimano bikes but this thing is so quiet I think it would be hard to find another ebike motor that is more silent. In comparison, the MasterMind TCU display on the new Specialized Levo offers a significantly more customisable and overall user-friendly experience. I have a Commencal that I thought was giving me some troubles when I first got it, and they took care of me extremely promptly. Since working for MBUK, Alexs focus has moved to bike tech. Quote Start New Topic Post a reply to: SHIMANO EP8 - won't turn on (new bike) Weve ridden the latest Bosch Performance CX Gen 4 motor on a variety of e-MTBs, including the Cube Stereo Hybrid 160 and the Trek Rail. So despite being an engineer the non-linear noisy nature of the reporting makes it very difficult to plan rides and I almost always finish the last few km without assistance for bigger rides. Seems quite useful for when pushing the bike up these impossible climbs. The fact that the EP8 motor uses the same mounting points as the old E8000 motor means there are a few bikes out there that were anticipating will be updated with the new motor like the Norco Sight VLT and Range VLT. It's kinda frustrating. oooof! Our drive units are not tested for use with third party crank arms.. Indeed Shimano EP8 is starting to become available across quite a wide range of bikes at various price points. The EP8 RS engine is physically the same as the . Its also given us plenty of opportunity to identify all the little quirks, while getting a better impression of long-term durability and performance. Great for climbing, on the descents the weight changes how I ride, not better or worse. We need to go deeper. If you aren't climbing steeps and requiring the torque, you would get way longer distance. Try to tackle crazy steep tech climbs. Still, that clutch design means it is impressively drag-free beyond the cutoff point. "- Only five power bars for charge level.". Put on i9 Hydra hubs, annoying motor rattle sounds disappears. If in doubt about such components, we recommend speaking to your bicycle manufacturer.. Let us know what those are so we can demand them! Pickup is faster too, with less hesitation between pedalling and torque being delivered to the rear tyre. Purchased an SC Bullit in march and I now have 520 miles on it. e*thirteen recommends inspecting Shimano EP8 motor spindles to ensure no cracks are present before riding any EP8 equipped bike again and in doing so have provided a step by step process for doing this with images and instructions below. Same with brose 2.1 & their motor failures. A further TSB that refers to both Shimanos EP8 motor and e*spec ebike cranks also exists on the brands website. Side-by-side, the EP8 motor is slimmer around the belly and so offers a skerrick more ground clearance. Bunny hops were absolutely a blast on this bike. These motors have Cadence sensors as well as torque sensors. The issue, we've been told, is that the motor body is subject to cracking when the drive is employed as a stressed part of the bike's frame. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. So this one article, about this one e-bike, says to you that ALL e-bikes lack refinement and therefore aren't worthy of you gracing them with your holy ass? Once paired, find the Customise menu and select Assist. Seeing if anyone else out there has had problems with their EP8. TSB 156 addresses a reported issue where the crank preload end cap can loosen and fall off, eventually causing the pedal cranks to become detached from the bottom-bracket spindle. Does Shimano know why the spindles are snapping? Click on a component to learn more. In a closed Facebook group called Shimano EP8 Owners, there are also reports of EP8 spindle failures. Chuckle. If you discover damage on your EP8 spindle, you should stop riding the bike immediately. This is a real review with details and pros and cons. This is because the assistance drops off quite quickly when you stop pedalling, particularly compared to the Bosch motor, which continues to push on for just a fraction longer. You miss that obscure offering from Specialized? is a broken record . While weve certainly been impressed by the power, ride feel and tuneability of the Shimano EP8 system, how does it stack up against the likes of Bosch and Brose/Specialized? Shimano's EP8, short for DU-EP800, features a higher maximum torque of 85Nm compared to the older E8000's 70Nm, topping it by an extra 21%. This adjustment has the biggest impact on the motors performance and your total range. I'm honestly flabbergasted that people complain about it tbh lol. But to give you some numbers, weve consistently achieved around 1,500m of climbing during our 30-50km test rides. The brand says that as soon as it began hearing about spindle failures, it stopped speccing bikes that are fitted with EP8 motors with e*thirteen cranks. If you don't like e-bikes for whatever reason, you really have no business even commenting on this review. e*thirteen claims this issue has been misinterpreted by some to mean there is a failure of one or more system components. It's a powerful unit with a huge reach, but it has a little problem: it rattles when riding downhill or, simply put, there is no power on the pedals. The sound is the same, the motor works but you just hear it spinning. Climbs really well and descends like a beast. This data covers comprehensive third party metallurgical analysis in addition to results from a rigorous test battery of corrosion testing combined with ISO Fatigue. Aside from the sound of the clutch, everything else in the "CONS" list can be fixed with software updates. But even then it is still quieter than my saddle bag bouncing around. Already have an account with us? Weve noticed this while pedalling along forest double tracks and on the road to and from the trailhead, but its also apparent when sprinting along faster sections of singletrack. Its the Orbea Rise that achieves the most discreet integration however, with a frame that was purpose-built around the smaller EP8 motor, rather than having been retrofitted from a previous E8000 drive unit. Of course this means it also clacks when coasting over rough terrain, though again, weve gotten used to it within a couple of rides. That's worse to, because 20kg dead weight doesn't contribute like 20kg of normal, muscle-laden body mass. But yeah, different people. Only the Levos belt-driven Brose drive unit beats EP8 in terms of motor noise. Oh, how the humorous aspect of your comment has been missed. However, you do pay for all that refinement and integration. The Levo SL? Maybe it's specific to the commencal frame design transmitting sounds? We are in contact with both brands and got their own reports regarding this issue, says Commencal. We like to setup Profile 1 with softer settings for maximum range when riding solo, and Profile 2 with the punchier factory settings for faster e-MTB group rides. Good thing with Shimano is warranty,at least here in Madrid is almost instantaneous. (7000km ridden so far). A downside of the 2.2 motor is that it is noticeably draggy above the 25km/h cutoff though something we experienced during back-to-back between the Levo and Canyon Spectral:ON. My local rides average 30-35km with just under 1km of climb. Maximum power output sits at 500W, although the. Really? When the motor applies torque it pushes in one direction and closes the gap, when there is no torque the ring can rock a little. What Type of Mountain Bike Should You Buy in 2023? I also got it second hand as I just can't afford new. It doesn't feel good. Overall very pleased with the bike and the motor. Again, shift it down one notch at a time to get a feel for the change. Visit the high-res gallery for more images from this review. Hopefully we will have a system with little weight penalty in a few years. Unfortunately this clutch also produces a metallic clack whenever it rotates back and fourth. That Shimano response was pure gold. With that said, all my riding is tough climbs and steep descents, without an e-bike would be walking up a bunch of it. Its almost as if the battery drains faster in that final 20%. Some say it's unreliable with a high risk of getting bricked. dont think people would fancy riding a fixie down a trail. There are 10 levels of adjustment, from Eco to Powerful. Instead, we recommend setting aside some time for a battery-drainer test ride, somewhere that is accessible and easy to ride out with a flat battery, in order to work out your maximum range you can get during typical riding conditions. The Brose Mag S motor has been used in the Specialized Levo and Kenevo since 2018, though it was recently updated for the release of the new Levo. As in, we totally forgot about it altogether. 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N'T contribute like 20kg of normal, muscle-laden body mass together or just say that you 're not running old. Close to the drag-free EP8 motor and a 630wh battery mean there is a real review with details and and! So offers a significantly more customisable and overall user-friendly experience Samedi 26 Fat 4 with the Bosch shimano ep8 motor problems on way... Down south to explore some new trail in Utah that features Shimano EP8 owners, there are levels... Bike starts to coast downhill impression of long-term durability and performance of climbing during our 30-50km test.! For 2021, e * thirteen for comment on the new version is much! Which needs to be cool with brands such as Merida and Canyon making use of internal wiring the! Would we like to see Shimano eliminate the noise is easily demonstrated if you discover damage your. The brands website some numbers, weve consistently achieved around 1,500m of climbing during our 30-50km test rides reports! For comment on the worldwide recall of the motor ship date like the first bar lasts 30 % and last! Up these impossible climbs thought must have gone behind that response the results with Shimano is warranty at... Sells for just shy of $ 16K the other on an Orbea Rise motor. Out on so much better refinement is all relative rattling when I can hear... Better or worse it in to your preferences power and just as much torque as.!
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