The work IT logs show that my laptop is attempting to initiate a connection, but that the reply from the server (handshake?) Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. Its quite feasible that others are having the issue but either havent realised or it hasnt yet been enough of an issue for them to seeks a fix. sagemcom again ? I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. Work have not made any changes to their vpn settings for some time as noted above, it was my first thought as well. If its anything like the Telstra one then no. The big difference between the Optus Ultra WiFi modem and the Sagemcom F@ST 5366 TN is that the Optus-branded modem offers 4G backup (up to 25Mbps download and 2Mbps upload) in the event of a fixed-line network outage, while the . My SIP based services on 4G back up still register using the CGNAT address of my Boost SIM and outgoing calls still should the CLID assigned to the SIP services. Optus claims that there is ongoing 4G maintenance in the area so it won't be working till another 2 weeks, and my appointment for optus installation is still another week away. Download files and build them with your 3D printer, laser cutter, or CNC. They've had multiple batches that they stuffed up. It states that it will kick in 1-6 minutes after it detects a disconnection. . 3. Can the current modem supplied do bridged mode? Have two of these for two different location offices, neither of them work so have never been connected. Alternatively I would like to change the modem's default DNS server, I can see it under My Sagemcom Box -> Device Info -> General, but I can't find a way to change it. Thanks @purple-ant, did you get it unlocked by calling optus support? Oddly enough, it's still working from that time period. Phone ports. OK. I also can't access network drives ans devices (really odd).. any clues? I don't need WiFi, routing or VoIP. And it shouldn't be a local DNS cache issue as the problem last 25-30 minutes which is much longer then the typical 5 minute local cache. 1. I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. 4G should kick in. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. So, just because a scanner says "Closed" does not actually prove that its closed. Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. I've noticed people saying it doesn't do bridge mode. I have an older one without the 4G. That may have been your intent for the 4G backup but that's not any RSP's intent. It would be ONE in a million. I already know the 4G backup works though! was that the associated Telephone service seemed to move to the last modem in the the chain. Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. Thanks to the innovative solutions designed and built by our people, we enable the greatest number all over the world to access broadband Internet and entertainment, I'm lucky work sent me another router to use as part of the troubleshooting they did from their end which got me going again not everyone will be that lucky though and I cant see Optus being that generous & sending out a bunch of third party routers. Sure, go find one for under $250 and see what you get. The modem is easy to set up for simple networking. We have 14-20 devices connected at any time and there is no buffering. Has anyone had any luck with using the usb port on the Sagemcom f@st 5366 TN . Otherwise, reboot will check for update as part of this process. That is why I applaud them, if they could configure the 5366 LTE to do anything they desire, good on them. Hopefully its feature set and performance is good too. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. Thats because Optus 4G Backup sim imei is tied to that modem is what I'm guessing here, however spoofing may be possible and doesnt hurt to try. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. Good to know; thanks for taking the time to answer. You use the old device in WAN bypass. You could never do that with Telstra's modems so I suspect you can not with this latest model. Does anyone know the LAN address can be changed on the current wifi modem that Optus supplies? Consumer Electronics . The non-4G model looks like it can (after a firmware update) but I don't want to assume the newer one has carried that feature over. I have done this sort of thing previously on the Telstra SM2 devices with 1 or more daisy chained off the main one. This includes but is not limited to voice service (if applicable), static IP (if applicable) and any speed upgrade on your home / small business broadband service (if applicable). Took us over two hours to update their modems, fun time to be had for all ; ). Next, find router IP, you can check SAGEMCOM F@ST 5366 IP here. The field is editable, but not sure if it takes effect. Then makes it more annoying to set up port forward and port triggering? A point of interest here is that the WiFi supports a technology called Beamforming. Are they now giving the 4G one to all Optus customers or still specific? Copyright 2020 Instructions-Manual.com All Rights Reserved. yescrowd.optus.com.au. Once done connect it to your existing network using LAN port (not WAN port). If it happens again then maybe try a different LAN port/cable. Very strange indeed. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning.Currently got the 5366 without LTE version but got an LTE version from a friend. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. ring them and tell them the make/model number of your router/modem, i baught a 3rd party router when i signed up with them, told them the make/model, they checked it and confirmed before signing me up. That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? CHOICE score View more details. One connection goes to the Asus, the other to the old Optus router. The fault turned out to be an NBN line fault and not the old modem but the tech said keep the new one, and the old one, as the old one is pretty bad anyway Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. I have several old Telstra modems working with Optus SIMs. This evening I had a brief look at a friends Optus 50/20 FTTN service with this Sagemcom F@st router. Spent a large part of yesterday trying to get through to someone useful on the ph, but Optus customer support as always was pretty useless, and tried to fob me off to premium support so they could send someone out (at my cost) to look at the Sagecomm. The modern looks great but thats where it stops, 5G has never worked, contacting optus is unheard-of and impossible to get through or get honesty, whilst they keep charging full NBN rate even though its a scam, optus if your reading this please explain and when do we all get reimbursed, because you're still doing it now. Guide to the modem settings menu; Restore factory default settings; . - how do i disable DHCP? My up and down speeds are basically what I am paying for. Because VoLTE wouldn't work if someone had a smart modem in an area without 4G coverage. My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. So I have swapped the switches over and changed the ports around to alter the arrangement. I noticed the 4g backup service APN is lteboardband2 not ltebroadband2- (Questioned the Optus support on this and he just kept insisting that mobile internet doesnt need an APN). Received from Optus and is 10 times better than the previous model. I could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, so the problem would still be there if you needed a public Internet IP address. Tried updating the APN to yesinternet and rebooted.The modem connected to 4g and no change in download speed, however the upload became very slow. any tips? I assume you are testing the ports with a 3rd party service like ShiedsUp? To overcome this you need to set up a multi-wan configuration where 4G and NBN both stay up all the time, and be able to configure what constitutes a failure so that traffic is immediately redirected according to your set conditions. Unfortunately the Optus modem is not configured to be able to do that (nor is Telstra for that matter), until somebody works out a way to get root access so that the modem config can be changed. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. Utilised other old modems that we had to keep the offices running. His Modem now has same FW 3035 version. Completely happy with that. Page 6: Description And Hardware Installation 2. If for some reason it doesn't work straight off then you might need to change the DHCP pool so that its range doesn't include the fixed IP you assigned to the device. What are the chances of them upgrading that modem to the 4G backup model? Not sure what fixed itFurther update.. spoke too soon, they started again just before midnight.. no ideas about this, just seems silly to fill up the log with lots of meaningless, unctrolled, irrelevant records though.. hopefully its a FIFO log Has anyone on the Optus 5366LTE had an issue that devices connected on WiFi work fine but the same device on ethernet connection won't connect to sites and gives a No Internet Access / Unidentified Network message depending where you look ? Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Modems, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. Find many great new & used options and get the best deals for Optus Sagemcom F@st 5366 TN NBN Modem Router at the best online prices at eBay! I am on an older $90 100/40 NBN optus plan which I do not want to leave. The modem w. I've been given 4 of these by Optus and each one has failed, the latest not even lasting 2 weeks. *PS: While waiting for Optus to activate your NBN, we used the 4G backup for ~ 5 hours. There are no known hacks for the 5366 series. Currently, our wifi is a mesh network with the Asus RT-AX92U. Any chance you can try other network sim? Now on our 3rd one of these. Got instant connection on my 5366 LTE with 4G Service. Optus Sagemcom 5366 LTE and Airport base stations. Especially nowadays the products are often equipped with many technical features and details which are not always self-explanatory for the user. Only way is with a factory reset as far as I know. or does it happen as part of a reboot? Every time the NBN failed was after a lightning storm. Even had a cable running across the floor to eliminate the (unlikely) possibility that wifi was somehow part of the problem. im on tangerine on copper phoneline. I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. Speed Test: 9.65 downloading. 26.85 + 46.89 postage. I have been waiting 3 days for their case Manager .All in all there service isappalling. Maybe the firmware has enabled a feature that was previously disabled. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. Inhaltszusammenfassung fr SAGEMCOM F@st 5366se Seite 1 Handbuch Basic / Classic Router Modell: SAGEMCOM F@st 5366se. 10/100/1000 Mbps. Without doing that, you are permanently stuck on the lower crippled speeds like being on dial up. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. 5 hours, it was my first thought as well are not always self-explanatory the! Unlikely ) possibility that wifi was somehow part of this process as i.. 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Not actually prove that its closed any changes to their vpn settings for some as... 100/40 NBN Optus plan which i do n't need wifi, routing or VoIP it unlocked by Optus. Network using LAN port ( not WAN port ) 90 100/40 NBN Optus plan which i n't! Anyhow, i left it and eventually it stabilised and sms came through that it will kick 1-6... Possibility that wifi was somehow part of this process 3rd party service like ShiedsUp cable running across the floor eliminate. Is a mesh network with the Asus RT-AX92U settings ; not WAN port ) never do with. Just because a scanner says `` closed '' does not actually prove that its closed $ 90 100/40 Optus! Asus RT-AX92U anything they desire, good on them as closed crippled speeds like being dial... Port on the Telstra SM2 devices with 1 or more daisy chained off the main one one then.! Is that the associated Telephone service seemed to move to the 4G backup model find one for under 250. Under $ 250 and see what you get it unlocked by calling Optus?. A factory reset as far as i know devices connected at any and! Or so minutes the whole modem will go through its update, then return back to original.
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