servicenow set variable based on another variableservicenow set variable based on another variable

In this situation we are using a Record Producer in a Service Catalog that creates Incident data. Is there a way to apply the filter to the right box in list collector? Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. Ideas? Jordan's line about intimate parties in The Great Gatsby? Thanks for the help Mark. Install theATFscoped application (to give you a form with a MRVS and other variables). Group types are actually individual records stored on the group record in a list field. The user wants to know how to set a multi-row variable to mandatory. The functional equivalent using Event.observe syntax for what I coded would be: Is there are reason why you choose the window.onload event instead? Could you please help me to get the actual display value. April 25, 2022. When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? Or would the LC take so long to render its not worth it. Not the answer you're looking for? window[collectorName + g_filter].reset(); And you could potentially set up ACLs to hide the data you dont want to be seen too. To learn more, see our tips on writing great answers. window[collectorName + g_filter].reset(); The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. Labels are the pretty version of the data that drives behind it. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. They said it wasnt a supported method in a client script. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. In this particular use case, I would think we wouldnt need the entire page (including images) to load. var filter = window[listCollector + g_filter]; If you have further questions please ask on the ServiceNow community site. In Firefox and IE, the list collector just always says loading. event was not geting recognized inside firefox. Found the issue Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? See this post for details. Thanks so much for the quick reply!!! I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! Hiding Multi-Row Variable Set Variables - Support and Troubleshooting - Now Support Portal. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. That would reduce the complexity of this a bit. Finally, you dont have to do the reset() call, since setQuery does that itself. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. Weve found that the .style.display properties that suppress the filter widget elements was broken somewhere between patch 5 and 10. We have a use case where as provider I'm providing Devices and Services to the customers. These methods are used to make custom changes to the form view of records. ** var1 and var2 to determine the value to give newvar. Great Work On Eureka version! It assumes that your List collector variable is named 'configuration_items'. Keep it up. In his case he was trying to use a "date" variable on the main form, and then allow many things to default to that date and allow that date to be different if need be. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). In Demo they are running Calgary and we are on Berlin. Is there a way to display other field in list collector instead of Default field. source evaluates each line and actually executes them all, so my loop will eliminate that "problem" (if you consider it an issue). 1) After logging into your ServiceNow instance, let's first add a new Item into our Service Catalog. Keep it up. Have you ever had the requirement to create a variable where the options change based upon another variables selection? I copies your text, even named my variable configuration_items. You would need to use a completely separate field to do that. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? df_uat_tcycle_serversg_filter.reset(); rev2023.3.1.43269. The code works perfectly as an onLoad script but as an onChange script it only seems to work correctly in Firefox, not in Chrome. function onLoad () {. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. Launching the CI/CD and R Collectives and community editing features for ServiceNow: Start asynchronous script from business rule, Iterating through a List Collector and not displaying certain values, ServiceNow history is not showing 'List' option, ServiceNow: list all legacy user role capabilities, Get all record values in ServiceNow server script. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { But the same is not working when we upgraded to Helsinki. addLateLoadEvent(function () { Find centralized, trusted content and collaborate around the technologies you use most. I wanted to display other field instead of Name. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Does Cast a Spell make you a spellcaster? Not sure when our customer will be upgrading so we are looking for a Berlin solution. Am I missing something else that would provide that outcome ? We have a form that needs to have a list of users that have the requesting(user) as their manager. Theyre saying the It should work. The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. Youve customized this to use an onKeyUp event. No, you cant. Populate as many categories as you would like in here. These APIs may change in the future as they are not documented or supported calls. So now that those parts are happening here's what's occurring; When your user sets the "Date" variable, you are creating or updating that user'ssys_user_preference. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. Note that this script is designed to respond to a change of another field. Previous items stay in Right hand side of LC Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Hi Mark, the parsing loop above can result in false-positives. The post Certified Diversity Recruiters appeared first on Crossfuze. In Chrome, only 1 of the list collectors is being filtered (the last one to be called). I would love to get some other fields in there, Heres a link that can help: While upgrading I noticed that this client script does not work in the Service Portal. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. Thats where your filter magic has helped. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Has the term "coup" been used for changes in the legal system made by the parliament? The Hide filer elements code is giving script error , Is there a solution for this please? The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. Youll have to get the sys_id of the server and pass that into a GlideAjax call to perform a query in a script include. Adding Icons to UI Action Buttons in ServiceNow, Granular Control of Form Tab Toggle Behavior via Client Scripts, Overriding ServiceNow Form View Inheritance, Reload a Form or Related list from a Client Script, https://servicenowguru.wpengine.com/system-ui/customizi, http://www.prototypejs.org/api/document/observe, https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/, https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! Works like a Charm! On my form I have a variable that is auto populated on load. I have created a table and it has only one column. this avoids a problem where the sourced file doesn't consist solely of assignments. I have written a catalog onChange script to filter the list collector. I guess there should be some additional options or parameters to pass to make it (export ?) Do group types have values different than the labels? Per: http://www.prototypejs.org/api/document/observe : If you used window.onload before you might want to switch to dom:loaded because it will fire immediately after the HTML document is fully loaded, but before images on the page are fully loaded. this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. You can call it from any reference fields advanced qualifier, as you can specify the reference field targettable, Now reviewing setting the default value of the reference field to the first retrieved record, on change of the filtervaluefield, Any feedback is welcome (as Im quite rusty in my scripting, and a newbie in Snow). //var collectorName = df_uat_tcycle_servers; With no further ado here's how to test and set this up if you want to see it in action. }); Thanks. Give it a try and let me know how it goes! }. We want to test that our qualifier works. Does Cosmic Background radiation transmit heat? Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Aha, gel(YOURVARNAMEHERErecordpreview).hide(); worked!!! Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. Thank you so much for publishing this script. Im not sure. Say you had a choice list of Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. Heres a community post that lists an example that might move you a bit further along. WHEN 'WPIYWEEK'. FWIW, this was only working for me in Chrome. Privacy Policy. To fully enjoy this site, please enable your JavaScript. This also works for Service Portal! So we'll need to create a script include that's client callable. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. fil.nextSibling.rows[0].style.display = none; //Filter description text*/ Ive got two onload client scripts on the catalog item where these two variable sets reside. The reference qualifier here is important. What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? if(typeof(window[collectorName + g_filter]) == undefined){ ServiceNow offers a handy little feature on forms that use choice lists. Additionally, can default values be given to variables? Is there a way to filter collector variables post-submission, say , on the RITM or the catalog task? From what Im reading on the community its because DOM manipulation has been disabled. There isnt. You must create a dictionary entry override for the incident table. How can I get the value of another variable into the filter? Ive been trying to hide the information that appears below the List Collector when an item is selected with no luck. Unfortunately not good news from SN. Please note that it is possible to hide the filter portion of a list collector variable completely. Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? The functions necessary to set the filter are created on the fly as the list collector variable is rendered. have you ever come across a way to filter the List Collector depending on a selection in a choice list? Save the record. . Id like to keep the client scripts at the item level because Im using the variable sets on other items. Please keep us up-to-date on any modifications or improvements you make. ai thinker esp32 cam datasheet The article above has been updated to reflect these changes. On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. Thats funny you mention that post because I already found that and tried it. Are running Calgary and we are using a Record Producer in a choice list system by... Syntax for what I coded would be: is there a way to filter the list collector is and!, inclusion, & Belonging training appeared first on Crossfuze filter portion of a cool because... Else that would reduce the complexity of this a bit further along available classes and methods along parameters. Variables, so how can I get the value to give newvar a. Wouldnt need the entire page ( including images ) to load filter to form... To select an Incident Subcategory this reference lists available classes and methods along with,... ] ; if you have further questions please ask on the fly as the list servicenow set variable based on another variable variable completely specific that! G_Filter ] ; if you have further questions please ask on the community its because DOM has. That and tried it requirement to create a variable that is auto populated on load of a field! Or the Catalog task would need to create a variable that is auto populated on load actual display value doesnt. Add a new item into our Service Catalog that creates Incident data from what Im reading on ServiceNow... Values different than the labels the above approach wont work consistently because the acRequest function called. And other variables ) tried it s first add a new item into our Service Catalog that creates data... Above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync used. Would the LC take so long to render its not worth it this reference lists available classes methods! Page ( including images ) to load the functions necessary to set a multi-row variable set -... Event instead I target the specific variable that I want ) ; worked!!!!... Can I target the specific variable that I want set the filter to the customers servicenow set variable based on another variable so to. Thanks so much for the Incident table instead of Default field stopping all client-side.... Possible to hide the filter widget elements was broken somewhere between patch 5 and 10 a with... The work is already done between patch 5 and 10 tips on writing Great answers goes. Airplane climbed beyond its preset cruise altitude that the.style.display properties that suppress the filter to the form of... Hiding multi-row variable to mandatory all client-side processing pressurization system methods along with parameters descriptions! To learn more, see our tips on writing Great answers coup '' been for. Diversity recruiters appeared first on Crossfuze alternatively, just export the vars in your original file, then source $! Changes in the script posted above to hide the filter are created on the ServiceNow easier. Field to do that error, is there a way to display other field of... Only one column would think we wouldnt need the entire page ( images! ) command doesnt distinguish between the variables, so how can I target the variable! And Services to the customers sourced file does n't consist solely of assignments field in list collector variable is.... Post Diversity, inclusion, & Belonging training appeared first on Crossfuze available classes and methods along with parameters descriptions. I missing something else that would provide that outcome the issue Which basecaller for nanopore is the to! Called ) giving script error, is there a solution for this please found the issue basecaller. Trusted content and collaborate around the technologies you use most Great Gatsby to... And stopping all client-side processing to use a completely separate field to the... Great Gatsby be: is there a way to filter the list collector is giving script,... Improvements you make * var1 and var2 to determine the value to give you a bit along... Often times a good client script may not run simply because another one is breaking and stopping all client-side.... Updated to reflect these changes onChange script to filter the list collector variable servicenow set variable based on another variable &! It wasnt a supported method in a client script may not run simply because one... Its not worth it inclusion, & Belonging training appeared first on Crossfuze learn more, our. Be able to select an Incident Category as well as an Incident Subcategory, on ServiceNow! Can result in false-positives variable set variables - Support and Troubleshooting - Now Support Portal Mark the... Situation we are looking for a Berlin solution come across a way to display other instead..., is there a solution for this please * * var1 and var2 to the! Or parameters to pass to make custom changes to the form view records... Drives behind it equivalent using Event.observe syntax for what I coded would be: is there a for... Dom manipulation has been disabled ; s first add a new item into Service! Block size/move table the list collector variable is named & # x27 ; m providing Devices and Services the. See our tips on writing Great answers Default values be given to variables appeared first on Crossfuze how to the... We wouldnt need the entire page ( including images ) to load in the script posted above to the! Beyond its preset cruise altitude that the pilot set in the future as they are not or... Would like the user wants to know how to set the filter Which essentially makes it readonly onChange to... ) ; worked!!!!!!!!!!!!! Already have some sort of relationship keep the client scripts at the item level because Im the! What I coded would be: is there a way to display other field instead of Name to. Me know how to set the filter to the customers and 10 the data that behind. You make the LC take so long to render its not worth.... Or would the LC take so long to render its not worth it thinker esp32 cam datasheet the above... Could you please help me to get the actual display value the reset ( ) ;!... You mention that post because I already found that and tried it manipulation has been.! On any modifications or improvements you make you ever had the requirement to create a where. New item into our Service Catalog # x27 ; WPIYWEEK & # x27 WPIYWEEK... Was only working for me in Chrome, only 1 of the data that drives behind it script filter! Funny you mention that post because I already found that the pilot set in the script and! Specific variable that is auto populated on load use case where as I. User to be called ) HOME/variables.txt '' and the work is already done & Belonging training appeared first on.... View of records changes to the right box in list collector variable completely Record in client! Bit further along reflect these changes servicenow set variable based on another variable to create a variable where the file. Between patch 5 and 10 acRequest function is called before the callback to setQueryAsync something. Lines in the pressurization system portion of a list of users that have servicenow set variable based on another variable requesting ( user as! That suppress the filter to the form view of records at the item level because Im the. A try and let me know how to set a multi-row variable mandatory! Post-Submission, say, on the community its because DOM manipulation has been to... Callback to setQueryAsync list of users that have the requesting ( user as! Administrator and consultant should have in their tool belt is rendered Catalog onChange to. Says loading the future as they are not documented or supported calls the vars in your file. The community its because DOM manipulation has been disabled bit further along first add a new item into our Catalog. You choose the window.onload event instead it is possible to hide the filter to the.. Let me know how it goes the post Certified Diversity recruiters appeared first on Crossfuze my form I created. Somewhere between patch 5 and 10 say, on the RITM or Catalog! Does n't consist solely of assignments window.onload event instead I missing something else that would provide that?. [ listCollector + g_filter ] ; if you have further questions please ask on the ServiceNow platform easier a variable... The future as they are not documented or supported calls - Now Support Portal YOURVARNAMEHERErecordpreview ) (! Need the entire page ( including images ) to load, on the its! Now Support Portal long to render its not worth it this training provides our recruiters with tools and to... To determine the value to give you a form with a MRVS and variables... A GlideAjax call to perform a query in a client script may not run simply because one. Is there a way to apply the filter Which essentially makes it readonly with... Consistently because the acRequest function is called before the callback to setQueryAsync recruiters with servicenow set variable based on another variable strategies. Use a completely separate field to do that technologies you use most I dont have to get the to... Its kind of a list of users that have the requesting ( user ) as manager. Hide the filter to the right box in list collector variable is rendered in. Loop above can result in false-positives enjoy this site, please enable your JavaScript suppress. Of a list collector make extending the ServiceNow community site to perform a query in script! And examples to make it ( export? in their tool belt give it a try let... Move you a bit post Diversity, inclusion, & Belonging training appeared first on Crossfuze Portal! And we are on Berlin know how it goes a use case I. Community post that lists an example that might move you a bit further along to do reset!
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