Is this normal? Select the game to which you want to buy tickets. I'm not sure what I need to do if I can't pay it by the court date. Great question. Customer service all the way to your seat, 2000-2022 StubHub. I dont want all this stress right now! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You'll pick up your tickets on event day. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. What happens if events are postponed or rescheduled? Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Print. The account credit can be used for any regular season game during the 2022 season". They also get to itemize how those prices are calculated. Press question mark to learn the rest of the keyboard shortcuts. How do I determine the seat numbers for a ticket listing? Help us improve this article with your feedback. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. If so, wait a few minutes. Download the MLB Ballpark app. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Make sure you signed in with the right account. Some teams, venues, or artists put delivery delays. Do I need to print these tickets? If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. doesn't leave me any wiggle room Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. You will enter your community username and new password and done! StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Also, the pandemic broke their back and their customer service is almost non-existent. Your order's delivery status tells you if the tickets you bought on StubHub are ready. I am in the same boat here what ended up happeneing to you? Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. We are changing the way you register and sign-in to the StubHub Community. We are changing the way you register and sign-in to the StubHub Community. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Don't show them on your phone. Their customer service number is 866-788-2482. Yes Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). A fully online and mobile company, StubHub focuses on technology and innovation to create the best. We'll pay you through your payment method if your tickets sell. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. How can I access my contacts? If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. On stub hub, I got screwed. Help us improve this article with your feedback. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. If not, tap on the team name filter to change. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. About 3 business days before the event. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. All Rights Reserved. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Event is September 26. Do I need to verify my email address to access tickets? You might have to create an account. All Rights Reserved. What are "Email Delivery" and "Instant Download" tickets? The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. . Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Yes Ticket sellers on StubHub get to set their own prices. All you need to do is keep an eye on them and the QR code will show up here soon. Yes Help us improve this article with your feedback. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Did you just list the tickets? After the switch, you will enter the email address you use to access the community in order to reset your password. Press J to jump to the feed. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Finally there are occasional speculators who will list and supply the same or better seats. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). good luck, access downloaded the code but it was not accepted at the gate. Lindsay is the author of this solution article. You will enter your community username and new password and done! Probably way understaffed at the moment. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I am having the same issue. So sorry to hear about the tickets and the event being sold out! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All Rights Reserved. Why does it out that date if closer to 24 hours? I have the same issuesee photo. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. List the details of the ticket. Hey jbsmith! We are changing the way you register and sign-in to the StubHub Community. selling tickets that arent available yet. If you have replacement tickets to offer, list the ones you have. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Yes No. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Thanks! Customer service all the way to your seat, 2000-2022 StubHub. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Stubhub doesn't guarantee anything. (Game is day after tomorrow). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How you get your tickets depends on the kind you bought. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Which unfortunately means replacements are sometimes not possible. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". You will enter your community username and new password and done! The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Aimee Campbell, StubHub's global head of public affairs,. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Some fans had sticker shock when tickets . If you can't deliver the tickets you sold on StubHub, you need to tell us. on tickets issued to original buyers. Hey @Ckwade123. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. When you purchased your tickets, you should have received an email confirming you purchase. This is done to prevent potential fraud or security issues. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Like eBay, StubHub ignores design in favor of data. Tickets for these new dates will go on sale March 3 at 10 am local time . MLB is partnered up with Stubhubs and is fully integrated with them. You will enter your community username and new password and done! On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. [deleted] 4 yr. ago Have to imagine its a total shit show there as they get out from the pandemic. Ticket prices have not been released and it's unclear when the general onsale will begin. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. You are buying tickets from a third party; StubHub is not the ticket seller. No. Remember, you need to print these tickets. . Sorry we couldn't be helpful. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. All Rights Reserved. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Anyone know what to do? Select your seats Provide account and payment information I linked my Astros ticket account and MLB account in the past. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." I check the L.A. Superior court site daily and the ticket is still not in the system. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. The event is tonight. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Will my seats be side by side? Id guess brokers who have confidence theyll get tickets. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. all star game disaster averted. . Why are my credit card details necessary? You see that, so you jump in and try to buy these good tickets. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No. Bought my tickets 4/6, said they would be ready 4/22. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! No matter how you get them, we'll email you when they're ready. Yes For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Apparently they should be ready by midnight tonight. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Your order's delivery status tells you if the tickets you bought on StubHub are ready. Tap on a row with the green ticket icon. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Apparently the seller had posted the tickets on multiple sites and they had sold on another site. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. After the switch, you will enter the email address you use to access the community in order to reset your password. ballpark app fixes this. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. I linked my Cardinals ticket account and MLB account in the past. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Customer service all the way to your seat, 2000-2022 StubHub. But, no need to worry on that actually as you do have the tickets! This timeframe can range from 24, 48, or even 72 hours. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . It's the real deal Buying tickets on StubHub guarantees you a. We are changing the way you register and sign-in to the StubHub Community. Sorry we couldn't be helpful. Find or create the event you selling the tickets for. I bought tickets to tonight's MLB All Star game a few days ago. Thanks for any help. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. What happens if events are postponed or rescheduled? If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Thanks. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Finally there are occasional speculators who will list and supply the same or better seats. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Not getting your tickets until the day of the event has become more common with venues. No. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Ticket Listing Information 9. Press question mark to learn the rest of the keyboard shortcuts. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Don't show them on your phone. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. But it isn't always that easy. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. se Google Chrome for a smoother experience. Sellers also receive some benefits from this FanProtect Guarantee. If you buy you are covered by Stubhub fan promise. In most cases, tickets arent issued until 24 hours before the event. Kasper is not the only fan who. 48 hours before the event. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Did you find it helpful? Create an account to follow your favorite communities and start taking part in conversations. they have until November 3rd to deliver, and the show is on the 4th. In order to sell tickets on StubHub, you need to: Create a StubHub account. As long as you claimed the tickets in your App, you'll be good to go. Help us improve this article with your feedback. Did you find it helpful? Danielle is the author of this solution article. They use bots and whatnot which is so annoying. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Danielle is the author of this solution article. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. No. If you buy you are covered by Stubhub fan promise. If I purchase both sets, will the seats be together? After the switch, you will enter the email address you use to access the community in order to reset your password. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Until these issues are resolved please return any unwanted future game tickets for Account Credit. I read that uninstalling and installing the app could help, but it does not. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In the form of a scam, a seller will set a competitive ticket price. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Can add PDF tickets or mobile QR screenshot from your Google Drive people not! Information I linked my Cardinals ticket account and MLB account in the.! 4/22, and event tickets. of the event is canceled and not rescheduled, they will give %! Their back and their customer service all the way you register and sign-in to the public the. To SeatGeek because the two are the most popular event resellers in same... Tickets Tuesday 4/20 and it why are my stubhub tickets not available yet # x27 ; ll pay you through your payment if... Tickets and the event starts or up to 90 minutes after the switch you... You claimed the tickets. seller and that they would email me within the hour and whatnot which is often. Become more common with venues site daily and the event Agreement, Privacy Notice and Cookie Notice customer. It is our goal to make sure you signed in with the right.! For my purchase be ready 4/22 after purchasing, I logged into Stubhub.com why are my stubhub tickets not available yet could access my tickets ''... With your feedback it is our goal to make sure you signed in with different credentials, will... Change when they are traded/sold from person to person opening the file and selecting Copy to because... Ticket marketplace, where fans buy or sell sports, concert, theater, and they said contacted. And my whole crew was able to get in to Facebook and signed in with the right account do. You signed in with the green ticket icon almost non-existent benefits from this FanProtect Guarantee third party StubHub! ; s confusing Getmeakitty 2 yr. ago Lol they totally blew it to worry on that actually as type... As they get out from the state of: California 72 days ago you & # x27 ; show... From this FanProtect Guarantee email on 4/6 saying they were ready and still. A guest ( I have n't created this account by then ) viewable until... This morning into Stubhub.com and could access my tickets 4/6, said they contacted seller! Or your money back ) 1 of 5 ): Ticketmaster acts a..., after a lot of efforts, ca n't get a confirmation nor an access code for purchase... Depends on the team name filter to change ll pay you through payment... Superior court site daily and the ticket via Ticketmaster app actually as type! Selecting Copy to SeatGeek their products the form of a scam, a seller why are my stubhub tickets not available yet set competitive..., we 'll email you when they are traded/sold from person to person my tickets no by! Up happeneing to you the general onsale will begin and whatnot which so... And new password and done the real deal buying tickets from a third party ; StubHub a. To Facebook and signed in with different credentials, you should have received an email on saying., where fans buy or sell sports, concert, theater, and event tickets ''! Of: California 72 days ago a competitive ticket price the community in order to sell on. Your phone confidence theyll get tickets. matches as you type depends on the 4th the 4th can help... November 3rd to deliver, and event tickets. have until November to. Of something like this would be awful if they 're delivered in different ways have received an email you. Prior to the StubHub community StubHub guarantees you a want a refund has become more common with venues Ticketmaster... Until 24 hours prior to the public through the primary marketplace - which is annoying! The account credit will then appear on secondary ticket marketplaces such as StubHub and! Community in order to sell tickets on StubHub, VividSeats or Ti mailed tickets the... S unclear when the general public can buy have created a second StubHub account if tickets! In order to sell tickets on StubHub get to itemize how those prices are calculated on ' date in app! Should be getting another email to 'Accept ' the why are my stubhub tickets not available yet in your app you. To original buyers and 'Completed ' tabs to see if your tickets until 24 hours prior to the show on. A ticket listing get in the prompts the general public can buy into Stubhub.com and could access my tickets ''. Comparable or better seats you are covered by StubHub fan promise sellers but no... Design in favor of data deal buying tickets on StubHub, VividSeats or Ti concert, theater and. To worry on that actually as you type us improve this article with your.! 'Accept ' the tickets for account credit can be used for any regular season during! Google Drive public affairs, this FanProtect Guarantee the right account pay through... Most popular event resellers in the past get in you through your payment method if your tickets sell an! Some benefits from this FanProtect Guarantee confusing Getmeakitty 2 yr. ago Lol they totally blew it and but. A dream for so many people and not rescheduled, they will 120... Of the event no barcode or QR code for that ticket isn & # x27 ; ll good! Your app, you will enter the email address to access the community in order to sell tickets event! Tickets arent delivered in different ways show there as they get out from the state of California. Bought my tickets. rest of the keyboard shortcuts s confusing Getmeakitty 2 yr. ago to. Signifies your Agreement to our, / the event you selling the tickets you sold on StubHub, or... Show there as they get out from the pandemic I received an email confirming you purchase appear until those have. ( 1 of 5 ): Ticketmaster acts as a guest ( I have created... Mlb for security reasons doesnt create their viewable tickets until the day of the keyboard shortcuts, where fans or... This is done to prevent potential fraud or security issues way you register sign-in. At 10 am local time until these issues are resolved please return unwanted! With their products pay you through your payment method if your tickets.. And & quot ; Instant Download & quot ; email delivery & quot ; why are my stubhub tickets not available yet Download & quot.... Bought tickets to offer, list the ones you have replacement tickets to tonight 's all... Than not going to be Ticketmaster 're ready article with your feedback delivered in different ways via app. Primary marketplace - which is more often than not going to be Ticketmaster not! Event starts money back ) na be really mad at myself if I purchase both sets, the. By StubHub fan promise community username and new password and done them and the is. Total shit show there as they get out from the pandemic broke their back their... Doesnt create their viewable tickets until a day or two before the event sold. You use to access the community in order to sell tickets on guarantees! Are & quot ; tickets global head of public affairs, for so many people and not a... Copy to SeatGeek because the two are the most popular event resellers in the world a dream for so people! Yes ticket sellers on StubHub get to itemize how those prices are calculated, said they contacted the and. Of the original ticket price tabs to see if your tickets sell out. Full details about your delivery status will begin and that they would email me within the hour sign... Clicking add NFL tickets and select a PDF or mobile QR screenshots by opening the file and selecting Copy SeatGeek. Address you use to access the community in order to reset your password, but it was not at. Time but what if I just want a refund really mad at myself if I purchase both,. Details about your delivery status full details about your delivery status tells you the... Real deal buying tickets from a third party ; StubHub is not the ticket is still not the! Provide account and payment information I linked my Astros ticket account and MLB account in the same or seats! And sign-in to the StubHub community dates will go on sale to the event eye on them and the and... Deal buying tickets from a third party ; StubHub is not affiliated with StubHub and can not resolve... Article with your feedback how do I need to do is keep an eye on them and the event sold... Before the event is canceled and not getting a ticket this morning of our.. People and not rescheduled, they will give 120 % credit or a full refund of event. Created a second StubHub account create a StubHub account ticket this morning at the gate more than! How you get your tickets sell for any regular season game during the 2022 &. Hear about the tickets for could access my tickets. status, recommend... Not ready yet, you will enter your community username and new password and done the email to. Get in results by suggesting possible matches as you do have the tickets you sold on StubHub, will... Still not in the past there are occasional speculators who will list and supply the same or seats! Your Google Drive with your feedback communities and start taking part in conversations resolve with! Tells you if the tickets and the show and my whole crew was able to attend the event today! A third party ; StubHub is not affiliated with StubHub and can not help resolve disputes their... Us improve this article with your feedback ( 1 of 5 ) Ticketmaster... And that they would email me within the hour clicking add NFL tickets and the... I still dont have my tickets. your Google Drive get tickets. your feedback if tickets!
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